Angelina Ochoa
Yuma,AZ
Summary
Dynamic barista with a proven track record at Mostly Muffins, excelling in customer service and team collaboration. Expert in operating espresso machines and managing POS systems. Enhanced sales by crafting personalized beverages. Recognized for multitasking and attention to detail, ensuring a welcoming atmosphere and efficient service. Consistently maintained high standards of cleanliness and organization.
Overview
1
1
year of professional experience
Work History
Barista
Mostly Muffins
03.2024 - 04.2025
- Prepared and served a variety of coffee beverages and baked goods.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and brewing equipment efficiently.
- Provided exceptional customer service, ensuring a welcoming atmosphere.
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Students Choice High School
Yuma, AZ06.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- POS systems
- New hire training
- Multitasking and organization
- Verbal and written communication
- Exceptional customer service
- Safe food handling practices
- Product displays
- Ingredient restocking
- Speedy and efficient
- Dining room maintenance
- Multitasking
- Cash register operations
- Coordinating orders
Timeline
Barista
Mostly Muffins
03.2024 - 04.2025
High School Diploma -
Students Choice High School