Angelina Piskoulian
Los Angeles,CA
Summary
Highly-skilled phlebotomist with 5 years of experience in healthcare settings. Provides compassionate and professional care. Organized and dedicated Administrative Assistant who offers keen attention to detail and strong decision making skills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
Nur Boutique
Granada Hills, CA
08.2020 - 10.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Administrative Assistant
Am Pm Home Health Agency
Van Nuys, CA
08.2017 - 11.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization.
- Scheduled office meetings for staff teams.
- Oversaw referrals and intake processes
- Reviewed HR charts and route sheets
Education
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA06.2024
Certified Phlebotomy Technician (CPT-NHA) - Phlebotomy
U.S. Colleges
Van Nuys, CA10.2022
High School Diploma -
Granada Hills Charter High School
Granada Hills, CA06.2020
Skills
- Patient Relations
- First Aid/CPR
- Basic Life Support (BSL) provider
- Blood Culturing
- Biohazard Policy Compliance
- Sample Processing
- Patient Identification
- Specimen Collection
- Exceeding Customer Expectations
- Energy and Physical Stamina
- Adaptable and Flexible
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Active Listening
- Multitasking Abilities
- Team building
- Telephone Etiquette
- HIPAA Guidelines
- Insurance Plan Verification
- Electronic Medical Record
Certification
- PT - Phlebotomy Technician
- CPR Certification
- BLS Certification
Timeline
Sales Manager
Nur Boutique
08.2020 - 10.2021
Administrative Assistant
Am Pm Home Health Agency
08.2017 - 11.2019
Bachelor of Science - Biology
University of California, Riverside
Certified Phlebotomy Technician (CPT-NHA) - Phlebotomy
U.S. Colleges
High School Diploma -
Granada Hills Charter High School