Maura Garcia
Azusa,CA
Summary
Highly-skilled Phlebotomist with 6+ years of experience. With proven track record of excellence working in pediatric and prenatal clinics. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in health care.
Overview
12
12
years of professional experience
Work History
Sales Manager/Business Development Manager
Covina Radio Guys Llc
Covina, CA
03.2013 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer needs by obtaining sale increased by 50% of our revenue
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Orchestrated successful promotional strategies, boosting revenue.
- Researched competitors' activities and products to uncover new trends
Certified Phlebotomist Technician
Foundation Laboratory/ Pediatric Clinic
Montebello, CA
01.2012 - 04.2013
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reviewed patient records for accuracy and completeness.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger 25-45 times per day.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
Certified Phlebotomy Team Lead
Foundation Laboratory/ Prenatal & Family Clinic
Lynwood, CA
01.2011 - 03.2012
- Obtained blood specimens by performing venipunctures and finger 45-95 times per day.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reviewed patient records for accuracy and completeness.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and medical assistants station logs.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Education
CPT-1 - Phlebotomy
Crescent College
Monterey Park, CA08.2010
Associate of Arts - General Studies
Santa Monica College
Santa Monica, CA06.2004
High School Diploma -
John Muir High School
Pasadena, CA06.2000
Skills
- Flexible and Adaptable
- Collaboration, Leadership
- Self-Motivated
- Exceptional Customer Service
- Organization and Time Management
- Patient Relations
- Patient Confidentiality
- Newborn Screening
- Paperwork Processing
- Lab Reporting
- Monthly Inventory
- Phlebotomy Functions
- Team Leader
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager/Business Development Manager
Covina Radio Guys Llc
03.2013 - Current
Certified Phlebotomist Technician
Foundation Laboratory/ Pediatric Clinic
01.2012 - 04.2013
Certified Phlebotomy Team Lead
Foundation Laboratory/ Prenatal & Family Clinic
01.2011 - 03.2012
CPT-1 - Phlebotomy
Crescent College
Associate of Arts - General Studies
Santa Monica College
High School Diploma -
John Muir High School
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