Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelina Rico

Berwyn,IL

Summary

Dynamic and dedicated professional with extensive experience as a Store Manager at Pacific Sunwear, excelling in employee training and problem-solving. Proven ability to enhance operational efficiency and deliver exceptional customer service, while ensuring safety compliance and fostering strong relationships with team members and clients. Committed to achieving results and improving care standards.

Overview

4
4
years of professional experience

Work History

Caregiver

Marian Torres
Des Plaines, IL
04.2025 - Current
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.

Store Manager

Card Frenzy
Countryside, IL
11.2024 - 01.2025
  • Ensured compliance with safety regulations and company policies.
  • Developed relationships with suppliers to negotiate better prices.
  • Maintained accurate records of employee performance reviews.
  • Implemented efficient systems for tracking stock movement.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Store Manager

Pacific Sunwear
Lombard, IL
09.2021 - 11.2024
  • Resolved customer complaints in a timely manner.
  • Assessed operational efficiency of the store's departments.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Organized promotional events to increase product awareness.
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Created weekly work schedules for store personnel.

Education

High School Diploma -

J. Sterling Morton West High School
Berwyn
05-2021

Skills

  • Medication administration
  • Personal care assistance
  • Emotional support
  • Safety compliance
  • Time management
  • Team collaboration
  • Employee training
  • Problem solving
  • Attention to detail
  • Incident reporting
  • Lifting and transferring
  • Relationship building

Languages

Spanish
Limited

Timeline

Caregiver

Marian Torres
04.2025 - Current

Store Manager

Card Frenzy
11.2024 - 01.2025

Store Manager

Pacific Sunwear
09.2021 - 11.2024

High School Diploma -

J. Sterling Morton West High School

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