Angelina Serafin
Inglewood,CA
Summary
Dynamic professional with extensive experience in retail management and logistics, notably at Rite-Aid Pharmacy. Proven ability to enhance customer service and drive sales through effective merchandising and team leadership. Skilled in heavy lifting and warehouse safety, consistently ensuring operational efficiency and a safe work environment.
Overview
21
21
years of professional experience
Work History
Package Handler
FedEx
09.2025 - Current
- Operated package sorting equipment to ensure efficient processing of shipments.
- Assisted in loading and unloading packages from delivery vehicles.
- Maintained cleanliness and organization of work area to promote safety.
- Followed safety protocols to minimize risk of injury during handling tasks.
- Learned proper techniques for lifting and moving packages safely and efficiently.
Assistant Manager
Rite-Aid Pharmacy
09.2013 - 08.2025
- Assisted in daily operations, ensuring smooth workflow and team collaboration.
- Supported inventory management by tracking stock levels and facilitating reorder processes.
- Coordinated schedules for staff shifts, optimizing resource allocation and coverage.
- Engaged with customers to address inquiries, enhancing overall service experience.
- Maintained cleanliness and organization of workspaces, contributing to efficient operational standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
CVS Pharmacy
04.2005 - 06.2013
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA06.2000
Skills
- Heavy lifting
- Warehouse safety
- Package loading
- OSHA compliant
- Customer service
- Multitasking and organization
- Team leadership
- Customer relations
- Problem solving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Package Handler
FedEx
09.2025 - Current
Assistant Manager
Rite-Aid Pharmacy
09.2013 - 08.2025
Assistant Manager
CVS Pharmacy
04.2005 - 06.2013
High School Diploma -
Hawthorne High School