Angelina Shorees
San Diego,CA
Summary
Results-driven financial analyst skilled in analyzing billing discrepancies and building strong client relationships. Committed to delivering exceptional customer service and leveraging insights from customer feedback to drive product enhancements.
Overview
7
7
years of professional experience
Work History
Financial Analyst
Satellite Phone Store
San Diego, CA
06.2019 - Current
- Analyzed billing discrepancies to ensure accurate invoicing and timely payments.
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities and trends.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Mentored junior analysts on best practices for invoice processing and customer communication strategies.
- Processed and reconciled billing statements to ensure accuracy and compliance with company policies.
- Analyzed customer feedback data to inform product enhancements and service strategies.
Education
High School Diploma -
Valhalla High School
El Cajon, CASkills
- Invoice processing
- Relationship building
- Client relations and customer service
- Billing and accounting support
- Sales support
- Teamwork and collaboration
- Verbal and written communication
- Attention to detail
Languages
Chaldean
Native or Bilingual
Timeline
Financial Analyst
Satellite Phone Store
06.2019 - Current
High School Diploma -
Valhalla High School