Angelina Shoup
Butler,PA
Summary
Motivated and dependable team member with a strong focus on customer service and communication. Committed to learning quickly, supporting coworkers, and ensuring every customer has a positive experience.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Springhill Suites By Marriott
125 E Jefferson St, Butler, Pa 16001
05.2025 - Current
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Conducted regular inspections of guest rooms and public areas for quality assurance.
- Resolved guest complaints related to housekeeping services promptly and professionally.
- Completed daily schedules, shift reports, and other business documentation.
- Worked closely with management and staff to ensure the day went smoothly, and solve any problems as they arose.
FOH Team Member
Texas Roadhouse
101 Clearview Cir, Butler, PA 16001
05.2024 - 03.2025
- Supported restaurant operations by efficiently rotating between host, busser, food runner, and to-go responsibilities.
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Handled cash transactions accurately and efficiently during peak hours.
- Trained new staff on operational procedures and best practices for service excellence.
- Contributed to team goals by maintaining positive communication and teamwork dynamics.
Education
High School Diploma -
Commonwealth Charter Academy
1 Innovation Way, Harrisburg, PA 17110, USA05-2025
Skills
- Customer service-focused
- Cleaning and sanitation
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Money handling
Timeline
Housekeeping Supervisor
Springhill Suites By Marriott
05.2025 - Current
FOH Team Member
Texas Roadhouse
05.2024 - 03.2025
High School Diploma -
Commonwealth Charter Academy