Angelina Steele
Reno,NV
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Sales Associate, Designer
BVW Jewelers
Reno, NV
07.2023 - Current
- Assist customers in product selection by exploring needs, overcoming objections and educating the customer on products.
- Manage inventory levels, ensuring optimal stock availability for sales demands.
- Process transactions accurately using point-of-sale systems, maintaining cash handling protocols.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Assistant Manager
Fred Meyer Jewelers
11.2014 - 07.2023
- Led store sales by making the Presidents Club for top sales associates for 5 consecutive years.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Led regular team meetings to foster communication, aligning goals across departments for improved collaboration.
- Supervised day-to-day operations to meet performance, quality and service expectations of management as well as clientele.
- Fostered a positive work environment by celebrating wins as a team.
Scheduling Specialist
Oregon Imaging Center
05.2022 - 05.2023
- Coordinated patient scheduling to optimize appointment flow and minimize wait times.
- Managed calendar for multiple providers, ensuring efficient use of resources and time slots.
- Implemented process improvements that streamlined booking procedures and enhanced patient satisfaction.
Telematics Support Specialist
Pape Machinery Corporate
08.2019 - 03.2022
- Provided technical support for customers, equipment and software, ensuring seamless operations and customer satisfaction.
- Collaborated with cross-functional teams to resolve complex issues, enhancing service delivery efficiency.
- Developed training materials for new hires, improving onboarding process and knowledge retention.
- Implemented process improvements that streamlined support workflows, reducing response times significantly.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
Specialized Programs Teacher's Assistant
Clark County School District, CCSD
04.2014 - 06.2014
- Supported individualized education plans by assisting students with diverse learning needs.
- Collaborated with teachers to implement instructional strategies for specialized programs.
- Facilitated classroom activities, ensuring a positive and structured learning environment.
- Assisted in the development of adaptive materials to enhance student engagement and understanding.
- Maintained detailed records on student performance, attendance, and behavior, contributing valuable insights during IEP meetings.
Education
High School Diploma -
Mohave High School
Bullhead City, AZSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent communication skills
- Curriculum implementation
- Group and individual instruction
- Record keeping
- Data analysis
Timeline
Sales Associate, Designer
BVW Jewelers
07.2023 - Current
Scheduling Specialist
Oregon Imaging Center
05.2022 - 05.2023
Telematics Support Specialist
Pape Machinery Corporate
08.2019 - 03.2022
Assistant Manager
Fred Meyer Jewelers
11.2014 - 07.2023
Specialized Programs Teacher's Assistant
Clark County School District, CCSD
04.2014 - 06.2014
High School Diploma -
Mohave High School