Angelina Torres
Los Angeles,CA
Summary
I have a strong track record as a dependable worker who works diligently. I have experience stocking shelves, handling customer service, and working as a cashier. Extremely prompt, proactive, and organized. performs well in group environments. I ran my own dog daycare during the pandemic before I started working for other people. I would advertise my own business on social media and would attract a large customer base. Apart from that, I'm a 17 year old high school student right now. Last year, I began selling baked goods at my school. It was a very profitable little business of mine. I was selling out every day and was even receiving multiple orders. The experiences I have shared demonstrate my ability to be a hard worker, being independent, as well as being well balanced with work and school.
Overview
6
6
years of professional experience
Work History
Cashier
La Guadalupana
Los Angeles , CA
02.2022 - Current
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Retail Sales Associate
In and Out Flowers and Gifts
Los Angeles , CA
08.2018 - 02.2020
- Assisted customers with finding the right product for their needs.
- Stocked shelves with merchandise according to company standards.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, and mopping floors.
- Organized displays to attract customers and promote sales.
- Provided product information and answered customer questions.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Greeted customers upon entering the store and provided assistance.
- Created price tags and merchandise signs for new items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Addressed customer questions and concerns regarding products and services.
- Bagged or packaged purchases and wrapped gifts.
- Cleaned shelves, counters and tables to maintain organized store.
Education
Alliance Collins Family College-Ready High School
Los Angeles, CA06-2025
Skills
- Cash Register Operation
- Product Recommendations
- Payment Processing
- Payment Collection
- Returns processing
- Time management skills
- Ordering and stocking
- Money Handling
- Client Service
- Teamwork and Collaboration
- Stocking and Receiving
- Reliable and punctual
- Flexible Schedule
- Great communication skills
- Independent
- Great team player
- Leadership experience
- Problem-solving abilities
Affiliations
Being a teenager in today's society isn't as fun, these are the years we must take advantage of to set us up for our future. I have been doing just that. Aside from all the problems everyone has in their household I'm able to separate my home life, with my school and work life. In my free time I enjoy walking my dogs, playing soccer, going out, and reorganizing around the house.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- High Honor school awards
- I have done leadership/ASB throughout all my years in middle school and high school
References
References available upon request.
Timeline
Cashier
La Guadalupana
02.2022 - Current
Retail Sales Associate
In and Out Flowers and Gifts
08.2018 - 02.2020
Alliance Collins Family College-Ready High School
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