Goal-oriented individual enthusiastically pursuing Social Media Intern opportunity to apply classroom skills in fast-paced work environments. Offering great time management and organizational skills.
Overview
5
5
years of professional experience
Work History
Social Media Marketing Intern
Leo's Coney Island
White Lake, MI
05.2023 - Current
Conducted daily updates to social media profiles to boost company online presence.
Evaluated analytics to track campaign success and identify improvement opportunities.
Optimized social media content for maximum engagement and reach.
Improved overall social media presence with consistent branding guidelines across all platforms.
Created engaging content to catch attention of potential customers.
Food and Beverage Server
White Lake Inn
White Lake, MI
04.2023 - Current
Possessed comprehensive understanding of food and beverage menu items and preparation techniques.
Implemented upselling techniques for add-ons and specialty items, driving additional revenue for the establishment.
Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Lead Food Server
Leo's Coney Island
White Lake, MI
04.2019 - Current
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Managed high-volume shifts by effectively prioritizing tasks and delegating responsibilities to team members.
Maintained clean and safe work environment.
Cultivated warm relationships with regular customers.