Angelina Wells
Moreno Valley,CA
Summary
Experienced customer service representative with a proven track record of consistently surpassing customer expectations. Skilled in sales and service, with a strong history of achieving performance targets while upholding high-quality standards. Known for a charismatic approach, excels in building rapport with customers and providing exceptional support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Spa attendant
Morongo Casino Resort
05.2023 - 10.2023
- Directed Guests to Reservations
- Acknowledged every guest and greeted guests daily
- Effectively restocked items daily
- Actively took soiled towels, replaced with new towels
- Checked guests in and out of the pool area
- First aid and CPR certfified
Barista
Starbucks
10.2022 - 04.2023
- Effectively created multiple drinks under limited time
- Created authentic relationships with regular customers
- Ability to work under pressure in a fast paced environment amid distractions interruptions
- Cash register Operation
Server
Olive Garden
12.2021 - 07.2022
- Managed tables with 2-15 guests, more than capable of handling 5 tables
- Anticipated guest needs and addressed all requests promptly
- Appropriately suggested additional items to customer to increase restaurants sales
- Awarded for timely services and satisfaction of guests by management
Intern
MVUSD Bus Transportation
06.2020 - 07.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
High School Diploma -
Valley View
06.2021
Skills
- Teamwork
- Leadership skills
- Leadership
- Adaptability
- Critical thinking and problem solving
- Effective Time Management
- Ability to Multitask
- Fast learner
- Computer Skills
- Ability to Work Under Pressure
- Strong Communication Skills
Certification
First AID CPR Certified
Timeline
Spa attendant
Morongo Casino Resort
05.2023 - 10.2023
Barista
Starbucks
10.2022 - 04.2023
Server
Olive Garden
12.2021 - 07.2022
Intern
MVUSD Bus Transportation
06.2020 - 07.2020
High School Diploma -
Valley View