Kimberly Geer
Albany,NY
Summary
Dynamic and detail-oriented professional with extensive experience at Complexions Day Spa, excelling in guest engagement and cleaning and sanitation. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork, ensuring a pristine environment and seamless operations. Committed to delivering exceptional service and maintaining high standards in locker room management.
Overview
1
1
Certification
Work History
Spa Attendant
Complexions Day Spa
2023 - 2026
Stock and locker is the one laundry cleaning walk-in clients back and forth. I’m great with customer service so that job had a lot of detail to that.
CNA
Eddy Village Green
2008 - 2018
Stock and locker is the one laundry cleaning walk-in clients back and forth. I’m great with customer service so that job had a lot of detail to that.
Education
High School Diploma -
Rensselear High
Rensselaer, NY06.1992
Skills
- Cleaning and sanitation
- Guest engagement
- Sales and upselling
- Opening and closing procedures
- Guest relations
- Supply restocking
- Locker room management
- Restocking management
- Spa tours
- Towel and robe management
- Trash waste and removal
- Lost and found procedures
- Housekeeping
- Linens and toiletries replacement
- Teamwork
- Customer service
- Problem-solving
Certification
Cna
Timeline
Spa Attendant
Complexions Day Spa
2023 - 2026
CNA
Eddy Village Green
2008 - 2018
High School Diploma -
Rensselear High