Angelina Williams
Cherry Hill,NJ
Summary
Dedicated professional with experience in customer service and officiary roles. Recognized for efficiency and strong work ethic, contributing to client satisfaction and organizational success. Thrives in fast-paced environments and actively seeks opportunities to learn new skills. Compassionate Healthcare Technician committed to advancing career through hands-on experience.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Phlebotomist Technician
Deborah Heart and Lung Center
Brown Mills, NJ
06.2026 - Current
- Performed venipuncture and skin punctures on patients of all ages
- Collected blood specimens from cardiac and pulmonary patients
- Verified patient identity and prepared collection sites using hospital safety procedures
- Maintained infection control and antiseptic technique during venipuncture procedures.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self
- Identified patients using proper procedures prior to specimen collection
- Collaborated with nurses and laboratory staff to address patient testing requirements
- Restocked phlebotomy supplies and maintained clean collection areas throughout hospital
- Labeled blood vials with patient information to ensure accurate tracking with critical information(time of collection, date and patient name)
- Processed specimens according to laboratory guidelines: centrifugation, aliquoting, freezing, and packing.
- Coordinated workflow to prioritize stat requests, scheduled draws, and outpatient needs
- Reassured anxious patients by clearly explaining phlebotomy procedures
Lead Customer Service Associate
Wawa
Cherry Hill, NJ
12.2022 - 10.2025
- Helping a large volume of customers every day with a positive attitude and focus on customer satisfaction
- Offering advice and assistance to customers, paying attention to special needs or wants
- Inform customers about special promotions and detailed information for various products
- Checked personal identifications during alcohol and tobacco sales
- Coordinated shift operations by managing hot food table, stocking RSS bottoms and tops, and maintaining cleanliness of drink and coffee stations
- Systemized and oversaw the standard of sanitation around the store and in the food and beverage areas
- Monitored food labels to ensure safe and in-date food preparation, contributing to food safety compliance
- Maintains clean and orderly product and food areas by mopping floors, emptying trash cans and wiping down surfaces
- Trained staff on safe operation of sharp equipment and food preparation techniques, reinforcing company values
- Put away dry and frozen food stock in a safe and organized manner
- Counted and deposited cash sums accurately at end of shift to maintain accurate numbers of cash registers
Education
Associate of Science - Liberal Arts & Science: Biology and Chemistry
Camden County College
Blackwood, NJ10-2026
Skills
- Venipuncture
- Specimen Preparation
- Correct Order of Draw
- Attention to Detail
- Computer Literacy
- Patient interaction
- Team Collaboration
- Flexible
- Personable
- Compassionate
- Ethical
Certification
American Medical Certification Association- Phlebotomist Technician Certification(PCT)- 4458, National Healthcareer Association - Certified Phlebotomist Technician(CPT)- B5R6R6S2
Awards
National Honors Society Award (2022-2024), Cherry Hill African American Civic Association (CHACCA) Academic Excellence Scholarship (2023), Wawa Values: Delight Customers Honor Reward
Timeline
Phlebotomist Technician
Deborah Heart and Lung Center
06.2026 - Current
Lead Customer Service Associate
Wawa
12.2022 - 10.2025
Associate of Science - Liberal Arts & Science: Biology and Chemistry
Camden County College