Angelina Zammito
Hopatcong,New Jersey
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Substitute Paraprofessional
Hopatcong School District
Hopatcong, NJ
05.2024 - Current
- Provide guidance and support to students during instruction periods.
- Work closely with teacher and students to assist with behavioral interventions, extraordinary needs, and the remediation of students through small group reinforcement.
- Monitor students' classroom and playground activities to provide a safe and positive learning environment.
- Collaborated with special education staff to develop Individualized Education Plans.
Paraprofessional Extended School Year Program
Hopatcong School District
Hopatcong, NJ
07.2024 - 08.2024
- Assisted students in a classroom setting.
- Monitored students to maintain a safe and positive school environment.
- Collaborated with special education staff to develop Individualized Education Plans.
Shop From Home Clerk
ShopRite
Byram, New Jersey
07.2021 - 06.2023
- Greeted customers and answered questions regarding store policies and procedures.
- Provided excellent customer service by being friendly, responsive, and helpful to all customers.
- Answered customer inquiries in a timely and professional manner.
- Assisted in training new employees on proper store operations procedures.
Crew Member Trainer
Dairy Queen
Randolph, New Jersey
08.2020 - 07.2021
- Provided training to new crew members on proper customer service techniques and store policies.
- Instructed trainees in food safety practices such as proper hand-washing, food storage temperatures, and avoiding cross contamination.
- Observed staff during shift work to identify areas for improvement and provide feedback accordingly.
- Responsible for greeting customers, recording orders, and quickly serving food and beverages with a consistently positive attitude, while training new employees and handling guests’ concerns and complaints.
Education
Bachelor of Science - Accounting
Misericordia University
Dallas, Pennsylvania05.2027
High School Diploma -
Hopatcong High School
Hopatcong, New Jersey06.2023
Skills
- Inventory Management
- Retail Merchandising
- Customer Assistance
- Payment Processing
- Customer Service
- Friendly and Helpful
- Computer Proficiency and Ability to Use Microsoft Office Package
- Reliable and Responsible
Activities/ Volunteering
- Misericordia University Cheerleader- In progress
- Raised money for St. Jude's children's hospital- 2023-in progress
- Collected food and distributed to local food banks in Dallas, Pennsylvania- 2023,2024
- Volunteered for the Dallas, PA Special Olympics- 2024
- Volunteer Youth Cheerleading Coach- (2019-2023)
Timeline
Paraprofessional Extended School Year Program
Hopatcong School District
07.2024 - 08.2024
Substitute Paraprofessional
Hopatcong School District
05.2024 - Current
Shop From Home Clerk
ShopRite
07.2021 - 06.2023
Crew Member Trainer
Dairy Queen
08.2020 - 07.2021
Bachelor of Science - Accounting
Misericordia University
High School Diploma -
Hopatcong High School
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