ANGELINE CHANG

• Assisted customers in selecting fragrances that matched their preferences.
• Educated clients on fragrance notes and composition.
• Collaborated with team members to provide current products and training meetings.
• Maintained inventory levels and restocked shelves to ensure product availability.
• Analyzed sales daily, weekly,and monthly reports, inventory reports.
• Developed marketing materials such as flyers and brochures to effectively promote fragrances.
• Analyzed sales daily, weekly,and monthly reports, inventory control.
• Processed payments via credit, debit cards, cash, and personal checks for customer transactions.
• Maintained accurate records of client preference, financial records and sales.

• Maintained accurate financial records, supporting timely decision-making and reporting.
• Processed accounts payable and receivable transactions efficiently and accurately.
• Reconciled bank statements to ensure consistency with company records.
• Prepared monthly financial and taxes for client trust accounts.
• Managed payroll processing for employees, ensuring compliance with regulations.
• Entered deposits, credit card charges and sales entries to facilitate cash management.
• Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
• Conducted month-end and year-end close processes, ensuring integrity of financial reporting and compliance.

• Achieved highest credit card conversion sales 2 years consecutively.
• Trained new cashiers on customer service and operational procedures to enhance team effectiveness.
• Processed transactions efficiently using point-of-sale systems.
• Managed inventory restocking and product displays for promotions to maximize sales visibility.
• Collaborated with team members to enhance customer experiences.
• Assisted customers with appointments, inquiries and recommendations.
• Ensured compliance with company policies and safety standards.
• Opened and closed registers accurately according to established procedures.
• Performed merchandising and signage updates during weekly and seasonal promotional changes.
• Organized backroom operations including receiving, storing, restocking merchandise.

Maintained a clean and safe environment for all guests.

• Monitored property for signs of damage or wear and initiated repairs with vendors.
• Repaired minor plumbing, electrical and house repairs.
• Maintained facility cleanliness, scheduled cleaning staff, and organized calendars for DPP NUC licensing compliance.
• Maintained landscaped area by picking up trash, removing debris and contacting landscaping team to address issues.
• Kept records of all maintenance, supplies including costs incurred and materials used.
• Communicated with vacationers during check-in and check-out, explaining house rules and operating procedures to ensure smooth arrivals.
• Coordinated recreational activities to improve guest satisfaction and engagement.

• Managed accounts receivable by processing payments and deposits accurately.
• Processed tax returns and payments, ensuring accuracy and compliance for various taxpayer accounts.
• Maintained accurate financial records in compliance with state regulations.
• Utilized accounting software to manage data entry and track transactions.
• Assisted taxpayers with inquiries to clarify tax obligations and streamline compliance procedures.
• Responded to correspondence from taxpayers and other departments effectively.
• Organized and filed financial records for easy retrieval and auditing purposes.