To secure a challenging position in a reputable organization to expand and fully utilize my skills and knowledge while making a significant contribution to the success of the company.
Overview
14
14
years of professional experience
Work History
Team Manager
Gucci
Las Vegas, NV
10.2023 - Current
Oversee a team of 20 in a $23 million flagship location, ensuring operational excellence and luxury client experiences.
Facilitate monthly performance discussions with 8 direct reports, providing constructive feedback and development goals.
Support team through on-the-floor coaching while managing comprehensive in-store training programs to boost client engagement.
Leverage OTO budget alongside client mapping strategies to enhance relationship-building efforts of Client Advisors.
Evaluate sales performance to pinpoint areas for improvement, formulating actionable plans to meet targets.
Analyze individual and team business performance, breaking down sales results to identify opportunities and action plans for achieving monthly targets.
Set monthly sales goals and client advisor targets aligned with corporate objectives, ensuring consistency in brand standards and business growth.
CO MANAGER
MARCIANO BY GUESS
LAS VEGAS, NV
02.2022 - 10.2023
Oversaw product department of responsibility
Executed floorsets bi-weekly
Observed product levels and identify product needs
Host all merchant visits
Analyzed data through reporting, and make necessary changes to sales floor based on business needs
Mentored and trained new employees on company policies and procedures.
Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
Monitored team productivity and performance to support goals.
DISTRICT TRAINING LEAD
Guess
LAS VEGAS, NV
02.2022 - 10.2023
Completed training plans for new MITs and facilitate their week 1 of training in home store.
Oversaw all training initiatives set forth by training department and conduct weekly training sessions during district training calls.
Facilitated monthly training calls for new MITs across all divisions within North America.
Oversaw future leader program in district, and continue their development by consistent touch bases.
Utilized data analysis techniques to identify key areas of improvement in existing training materials.
Collaborated with store managers to host training workshops within the district.
Store Manager
MARCIANO BY GUESS
LAS VEGAS, NV
04.2019 - 02.2022
Oversaw day-to-day store operations to foster efficient and profitable operations.
Conducted weekly touch bases with support managers for continuous development
Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.
Generated employee schedules according to availability and made staffing adjustments to cover shifts.
Create projections for MTD, QTD AND YTD based on previous years KPI trends