Angeline Luna
Tampa,FL
Summary
Versatile and patient-centered ophthalmic professional with experience in surgical coordination, clinical diagnostics, and real-time documentation. Skilled as a Refractive Coordinator in guiding patients through LASIK, PRK, premium cataract, and RLE procedures; adept in patient education, surgical scheduling, and postoperative care. Proficient as an Ophthalmic Technician, with hands-on expertise in visual acuity testing, tonometry, OCT, IOL biometry, topography, and procedural assistance. In tandem, brings strong scriptwriting and charting capabilities as an Ophthalmic Scribe—capturing patient histories, exam findings, treatment plans, and orders directly in EMRs. Known for excellent communication, clinical precision, workflow optimization, and a seamless ability to support physicians and deliver outstanding patient experiences.
Overview
8
8
years of professional experience
Work History
Ophthalmic Refractive Coordinator/Technician/Scribe
Newsome Eye and Laser Center
05.2022 - Current
- Conduct comprehensive consultations for patients considering refractive surgery (LASIK, PRK, RLE) and premium cataract procedures.
- Educate patients on surgical options, IOL types (monofocal, toric, multifocal, Light Adjustable lens), risks, benefits, financing, and post-operative care.
- Serve as a compassionate, knowledgeable guide throughout the surgical process to ensure informed decision-making and comfort.
- Coordinate and review diagnostic testing (topography, OCT, A-scan, IOL Master, refraction, etc.) with optometerist/surgeon to determine surgical candidacy.
- Obtain necessary pre-operative medical clearances and surgeon approvals.
- Confirm surgical plans including IOL selection and visual expectations after surgery based on diagnostic testing.
- Schedule cataract and refractive surgeries with surgical center.
- Provide detailed pre-operative and post-operative instructions regarding medications, arrival time, transportation, visual expectations and restrictions after surgery.
- For cataract patients, verify insurance benefits, explain out-of-pocket costs and coverage, coordinate with authorization department to ensure timely approvals for cataract surgeries.
- For refractive and premium IOL patients, present procedure costs and financing options (e.g., CareCredit).
- Process payments, coordinate financial consents, and ensure all documentation is compliant and complete.
- Schedule post-op appointments and ensure patient compliance with medication regimens and activity restrictions.
- Monitor patient outcomes and satisfaction through follow-up calls and clinical tracking.
- Triage and escalate any post-operative issues to clinical teams for timely intervention.
- Maintain accurate patient records, including surgical planning notes, IOL calculations, informed consents, and post-op data.
- Liaise with ophthalmologists, optometrists, technicians, and surgical center staff to ensure seamless care delivery.
- Coordinate referrals and follow-up with co-managing doctors and external providers.
- Collected comprehensive patient histories, including chief complaints, ocular/medical history, medications, and allergies.
- Measured visual acuity, intraocular pressure (IOP), and performed basic entrance tests (pupil reactions, EOMs, CVF, color vision).
- Administered eye drops for dilation, anesthesia, and diagnostic purposes per physician instruction.
- Performed advanced diagnostic tests such as OCT, visual fields (HVF), topography, pachymetry, IOL biometry, and fundus photography.
- Assisted physicians during in-office procedures (intravitreal injections, YAG laser, and foreign body removal).
- Conducted IOL measurements and testing in preparation for cataract and refractive surgeries.
- Documented clinical findings and test results in EMR systems with accuracy and efficiency.
- Provided patient education regarding pre- and post-operative care instructions for glaucoma and retina procedures.
Ophthalmic Technician/Scribe
Kaufman Eye Institute
03.2020 - 02.2022
- Inform patients of the purpose of all tests personally performed and how they will be affected during the tests.
- Obtain and record the patient’s chief complaint and complete ocular and medical history.
- Instill eye drops and any other medication as prescribed by the physician.
- Prepare for and assist in minor procedures as directed by the physician.
- Apply and remove eye dressings and protective shields as directed by the physician, including dispensing necessary drugs.
- Proficient in setting up and assisting physicians in laser treatments as well as proper documentation in EMR.
- Accurate documentation and summarization of patient’s ocular examination, assessment, and plan including follow-up care in EMR as dictated by the physician. Familiar with ICD9 and ICD10, CPT and billing codes and protocols to insure appropriate billing for services and procedures.
- Administer Fluorescein Angiogram testing for the retinal specialist.
Receptionist/Optometrist Technician
Insight Family Eyecare
Wesley Chapel, FL
02.2018 - 12.2019
- Scheduled appointments for eye examinations.
- Checking patients in and asking questions to prepare the technicians/doctor for the visit.
- Taking patient’s intake paperwork and inputting the information into their charts to ensure all information is up to date.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and insurance benefits.
- Experience with Officemate software.
- Submitting claims to vision insurance.
- Followed up with potential patients regarding online requests.
- Pulling authorizations and checking eligibility of benefits prior to examinations.
- Checking that claims were submitted for the day prior.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Tampa, FL10-2029
Degree - Certified Medical Assistant
Altierus Career College
Tampa, FL03.2022
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL05.2018
Skills
- Effective communication
- Prioritization and scheduling
- Cleanliness and organization
- Adhering to protocols
- Strong attention to detail
- Understanding of fundamental medical procedures
- Computer skills
- Task prioritization
- Customer service
- Data entry
Timeline
Ophthalmic Refractive Coordinator/Technician/Scribe
Newsome Eye and Laser Center
05.2022 - Current
Ophthalmic Technician/Scribe
Kaufman Eye Institute
03.2020 - 02.2022
Receptionist/Optometrist Technician
Insight Family Eyecare
02.2018 - 12.2019
Bachelor of Science - Nursing
Arizona College of Nursing
Degree - Certified Medical Assistant
Altierus Career College
High School Diploma -
Wiregrass Ranch High School
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