Angeline Patton
Mason City,IA
Summary
Proven leader in marine construction and business management, with a track record of enhancing client satisfaction and operational efficiency at Dockfitter LLC. Skilled in materials management and customer relations, I've successfully directed teams to exceed project goals while fostering strong vendor and client relationship. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Marine Construction Supervisor/Laborer/Sales Agent
Dockfitter LLC
06.2023 - 10.2024
- Supervised field crews to maximize quality and work efficiency.
- Checked equipment to determine if maintenance was required.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Reviewed project details to specify correct materials and equipment for job sites.
- Developed strong relationships with subcontractors, vendors, and suppliers to ensure timely delivery of materials at competitive prices.
- Supported business development efforts by providing accurate estimates and proposals for potential clients.
- Trained workers in proper methods, equipment operation and safety procedures.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
Owner
Docktronics Inc.
01.2021 - 05.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Trained and guided team members to maintain high productivity and performance metrics.
Vault Cashier/Teller
Nez Perce Tribal Enterprises
04.2018 - 06.2021
- Minimized discrepancies in daily cash reconciliation by consistently following established protocols.
- Safeguarded company assets with thorough understanding of security systems, processes, and protocols related to vault operations.
- Maintained a secure and organized work environment for efficient cash handling and management.
- Improved overall efficiency by assisting team members with various tasks, fostering a collaborative work environment.
- Increased security measures by staying vigilant and reporting any suspicious activities immediately to management.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
Sales Representative
Neha Enterprises
04.2013 - 03.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Participated in trade shows and conferences to network and generate leads.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Education
High School Diploma -
Mason City High School
Mason City, IA05.1998
Skills
- Scheduling and Planning
- Materials Management
- Concrete Work
- Staff leadership and direction
- Customer Relations
- Permit processing
- Basic Mathematics
- Attention to Detail
- Site Safety Management
- Following Instructions
- Dependable and Hardworking
Timeline
Marine Construction Supervisor/Laborer/Sales Agent
Dockfitter LLC
06.2023 - 10.2024
Owner
Docktronics Inc.
01.2021 - 05.2023
Vault Cashier/Teller
Nez Perce Tribal Enterprises
04.2018 - 06.2021
Sales Representative
Neha Enterprises
04.2013 - 03.2018
High School Diploma -
Mason City High School