Angeline Pena
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
7
7
years of professional experience
Work History
Customer Experienced Banker
Huntington National Bank
10.2021 - Current
- Assist customers with day to day transactions, assure customers they are banking in the right spot by discovering all their financial needs
- I refer them to the right person and am sure to assist to the best of my ability.
Customer Service
Walmart
05.2019 - 10.2021
- Focused on solving customer needs and routing them to the correct department
- I was a multi-skilled employee
- I would work the customer service desk and also attend front registers to assist when a customer rush hour would occur.
Sales Representative
Plato's Closet
10.2017 - 05.2019
- Attended clients with processing incoming store buys of merchandise
- Focused on keeping the store in order and up to date styles on the floor.
Education
Normandale Community College
06.2024
Diploma -
Apple Valley High School
05.2021
Skills
- Adaptability & Flexibility
- Critical Thinking
- Communication Skills
Awards
- Notary
- NML certified
- Bilingual Certified
Timeline
Customer Experienced Banker
Huntington National Bank
10.2021 - Current
Customer Service
Walmart
05.2019 - 10.2021
Sales Representative
Plato's Closet
10.2017 - 05.2019
Normandale Community College
Diploma -
Apple Valley High School