Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angeline Villanueva

9144 Blarney Stone Dr,,VA

Summary

Skillful Retail Merchandiser accomplished in product assembly, material handling and display design. Works well independently and as part of dynamic teams. Skilled at collaborating with fashion designers on product placement, store displays and marketing material for new clothing launches and promotions. Retail Merchandiser focused on creating value for customers and product longevity for retail manufacturers. Reinforces client brands through effective advertising while staying aware of potential growth opportunities. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Diligent Inventory Specialist with talent for working with diverse product lines and multiple store locations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Merchandiser/Supervisor

Guest Services
Montauk, NY
07.2021 - 09.2021
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Worked with managers and advertising directors to optimize promotions.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Educated employees on new merchandise during seasonal workshops.
  • Negotiated prices, discount terms and transportation arrangements.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Established strong vendor relationships to maintain and support business.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Front Desk Receptionist

Greater Washington
Fairfax, VA
02.2020 - 03.2021
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Completed clerical duties and tasks for clinic administration.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.

Manager

Dekk Group
Arlington, VA
08.2017 - 02.2020
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Onboarded new employees with training and new hire documentation.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Accomplished multiple tasks within established timeframes.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Approved regular payroll submissions for employees.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Manager

Vigario Management
Springfield, Virginia
05.2013 - 06.2017
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Onboarded new employees with training and new hire documentation.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Accomplished multiple tasks within established timeframes.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Approved regular payroll submissions for employees.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Recorded inventory sales into organization's weekly income report.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Education

Paranaque

Skills

  • Price tagging and shelf labeling
  • Vendor relations
  • Pricing controls
  • Retail sales professional
  • Product inventory counts
  • Interior and exterior displays
  • Sales expertise
  • Complaint resolution
  • Report preparation
  • Account management
  • Recordkeeping strengths
  • Multi-line phone talent
  • POS systems expert
  • Retail materials management
  • Money handling abilities
  • Policies and procedures
  • Strategic planning
  • Budgeting

Certification

  • Licensed Food Manager

Timeline

Retail Merchandiser/Supervisor

Guest Services
07.2021 - 09.2021

Front Desk Receptionist

Greater Washington
02.2020 - 03.2021

Manager

Dekk Group
08.2017 - 02.2020

Manager

Vigario Management
05.2013 - 06.2017

Paranaque

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Angeline Villanueva