Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelique Alonso

Big Rapids,United States

Summary

I am a student at Ferris State University looking for a job that aligns with my passion for helping others and can support me while I attend college. I have 3 years of experience in a grocery store environment, thriving in customer service. I have 1 year of experience in food preparation services and am triple ServSafe certified (server, allergen and managerial) I am committed to maintaining high standards and working efficiently, contributing to smooth operations and positive customer experiences.

Overview

4
4
years of professional experience

Work History

Dining Service Helper Rock Cafe (Student Position)

Ferris Dining Service
06.2024 - Current
  • Served and prepared a variety of meals for customers ranging from stir fry to sandwiches.
  • Carried out opening, closing and shift change duties to keep the restaurant working efficiently.
  • Finding appropriate options for food allergy concerns and assisting in the preparation of allergen free meals.
  • Daily cleaning and sanitization of cooking equipment.
  • Educating customers about our services and the way the restaurants runs.
  • substituting lead of shift while supervisors and others get breaks.

Cashier

Housemans Grocery
02.2024 - 07.2024
  • Used POS system to enter orders, process payments and issue receipts.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.

Bagger

Housemans Grocery
10.2021 - 06.2024
  • Assist customers with packing groceries and transporting items to vehicles, ensuring excellent service.
  • Additional tasks include training new employees, Operating cash registers, barcode checks, deli assistance, and stocking.
  • Maintain cleanliness and sanitization standards in various store areas.
  • Operate cash registers when needed.
  • Operate a lottery machine, sell alcohol and cigarettes at the courtesy counter, ensuring compliance with regulations.
  • Handle food and camping supplies.
  • Efficiently manage dual roles, contributing to smooth store operations and positive customer experiences.

Education

High school diploma -

Baldwin Junior/Senior Highschool
Baldwin, Michigan
05.2024

Enviormental Biology - undefined

Ferris State University
Big rapids, Michigan
05.2025

Servsafe Manager - undefined

West Store Community College
05.2023

Servsafe Allergens - undefined

West Store Community College
05.2023

Servsafe Food Handler - undefined

West Store Community College
05.2023

Skills

  • Training incoming workers
  • Keeps safe food-handling standards
  • Thrives under and prefers pressure
  • Customer service and conflict skills
  • Multitasking
  • Task prioritization
  • Quick learning in new environments

Timeline

Dining Service Helper Rock Cafe (Student Position)

Ferris Dining Service
06.2024 - Current

Cashier

Housemans Grocery
02.2024 - 07.2024

Bagger

Housemans Grocery
10.2021 - 06.2024

Enviormental Biology - undefined

Ferris State University

Servsafe Manager - undefined

West Store Community College

Servsafe Allergens - undefined

West Store Community College

Servsafe Food Handler - undefined

West Store Community College

High school diploma -

Baldwin Junior/Senior Highschool

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