Angelique Bhaichandeen
Jamaica,NY
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
6
6
years of professional experience
Work History
Customer Service Agent/Ticketing Agent
Worldwide Flight Services
New York , NY
02.2023 - Current
- Delivering outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
- Checking bags, scanning and providing boarding passes to customers at the check in counter and boarding gate.
- Searched for and located available seats, cabins and flights for passengers.
- Before the aircraft takes off, I ensure that passengers have been properly checked in and have the necessary documentation for the final destination.
Cashier/Sales Associate
Family Dollar
Saint Albans, NY
01.2023 - 02.2023
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Reported damaged items and incorrect pricing to supervisor.
- Processed customer purchases and returns via cash and credit card.
- Maintained clean, orderly and well-stocked register area.
- Delivered consistent and dedicated service through front-end customer engagement.
Instructor
SAFT SWIM
New Hyde Park, NY
02.2022 - 03.2022
- Developed guides and course materials to reinforce lecture information and help students learn.
Campaign Canvasser
Al Hasan Kanu
St. Albans, NY
06.2021 - 07.2021
- Knocked on assigned household doors while collecting data about voter preferences.
- Memorized and recited sales scripts or statements prepared by employer.
- Educated unregistered voters on benefits of registering and making vote count.
Private Childcare Provider
Tiffany
Jamaica, NY
03.2018 - 08.2019
- Observed and monitored children's play activities.
- Taught children basic skills and encouraged creativity in painting, drawing, arts and crafts, music and other expressive activities.
- Kept records of daily observations and information about activities, meals served and medications administered.
Education
Bachelor of Science - Criminal Justice/Criminology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2026
High School Diploma -
Hillcrest High School
160-05 Highland Ave 06.2022
Skills
- Teamwork and Collaboration
- Product Upselling
- Bagging and Packaging
- Customer Service
- Merchandise Stocking
- Strong Communication and Interpersonal Skills
- Problem-Solving
- Computer skills
Timeline
Customer Service Agent/Ticketing Agent
Worldwide Flight Services
02.2023 - Current
Cashier/Sales Associate
Family Dollar
01.2023 - 02.2023
Instructor
SAFT SWIM
02.2022 - 03.2022
Campaign Canvasser
Al Hasan Kanu
06.2021 - 07.2021
Private Childcare Provider
Tiffany
03.2018 - 08.2019
Bachelor of Science - Criminal Justice/Criminology
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Hillcrest High School
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