Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelique Cozar

Fremont,CA

Summary

Versatile process specialist with a proven track record of excelling in diverse industries. Proficient in managing complex tasks, including content moderation for a leading social media platform, customer care and support receptionist, and supportive wait staff member. Committed to contributing to team success through hard work, attention to detail, and strong problem-solving abilities. Values helping others while staying motivated with a strong work ethic. Capable of working independently, and possessing excellent organizational and team collaboration skills. Actively seeking a new, challenging role to leverage my valuable skillset.


Overview

8
8
years of professional experience

Work History

Content Moderator

Vaco - SFL Technology Services
07.2021 - Current
  • Approve, review and edit content flowing to website.
  • Utilize analytics and site metrics to determine areas of improvement.
  • Review user-generated content to remove offensive, inappropriate and harmful content from platform.
  • Follow pre-defined policies that platforms set to protect their users and maintain their reputation and legal compliance.

Front Desk Receptionist

Orange Theory
01.2019 - 07.2021
  • Handled professional customer support for clients.
  • Managed high volume phone calls, emails, and text messages.
  • Scheduled and coordinated appointments and meetings for customers.
  • Completed and maintained data entries to keep records updated for all customers.
  • Collected cardholder information.

Senior Wait Staff Member

Carlton Senior Living
01.2016 - 01.2019
  • Assisted and supported senior residents with their individual needs.
  • Provided patience and empathy for residence in all aspects to help provide and navigate life situations.
  • Assisted in nutrition preparation while following instructions to meet specific dietary needs.
  • Maintained a clean and hygienic environment with diligent clearing and sanitizing surfaces, and restocking supplies.

Education

Bachelor of Science - Business Administration And Management

San Jose State University
San Jose, CA
06.2023

Bachelor of Arts - Human Resources Development

Ohlone College
Fremont, CA
06.2021

Skills

  • Customer Service
  • Effective Communication
  • Multi-Tasking and Prioritization
  • Empathy and Understanding
  • Problem Identification
  • Team Coordination
  • Proficiency with remote work

Timeline

Content Moderator

Vaco - SFL Technology Services
07.2021 - Current

Front Desk Receptionist

Orange Theory
01.2019 - 07.2021

Senior Wait Staff Member

Carlton Senior Living
01.2016 - 01.2019

Bachelor of Science - Business Administration And Management

San Jose State University

Bachelor of Arts - Human Resources Development

Ohlone College
Angelique Cozar