Angelique Davis
Houston,TX
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Delivery Driver
DoorDash
Houston, Tx
04.2019 - Current
- Executed orders to multiple customers per day using a personal car with 0 accidents or incidents
- Reviewed orders for accuracy, ensuring payments were received and processed
- Delivered food to customers on time with a professional demeanor, earning a 5 star rating 2 years in a row
- Implemented the Instacart app for GPS tracking, completion of orders, and payments
City Mail Carrier
USPS
Lake Jackson, Texas
01.2025 - 04.2026
- Delivered mail and packages to residential and commercial addresses daily.
- Collected outgoing mail from designated drop-off points throughout the route.
- Sorted and organized mail by address for efficient delivery.
Technical Support/ Customer Service Representative
Concentrix
09.2022 - 06.2024
- Created and maintained customer service documentation
- Research, diagnose, and resolve technical issues
- System analysis
- Data recovery
- Ability to multitask
- Assist customers with inquiries and/or complaints
Warehouse Associate
Mahindra
Houston, Texas
03.2023 - 04.2024
- Operated forklifts to move materials safely within warehouse.
- Received and inspected incoming shipments for quality assurance.
- Organized inventory in designated storage locations for easy access.
Server/Cook
University of Houston
Houston, Tx
01.2018 - 11.2020
- Prepared a variety of dishes for customers using fresh ingredients.
- Created dishes for clients with special dietary or cultural needs
- Served food and beverages to customers in a timely manner.
- Kept dining area clean and organized to ensure customer comfort. to provide a welcoming environment for customers
- Ensured that all server stations were stocked and working areas were cleaned at all times
- Provided consistent, prompt and friendly service
- Created customized dishes for clients with special dietary or cultural needs, ensuring satisfaction and adherence to preferences
- Prepared and served a variety of dishes for the residents in the community
- Sanitized cooking stations regularly to ensure food safety standards were met.
Housekeeper
Compass Group
Houston, Tx
11.2017 - 10.2019
- Prepared daily activity reports documenting cleaned and sanitized areas to ensure compliance with health standards.
- Delivered, replaced, and disposed of soiled bed linens to maintain a hygienic environment for patients and staff.
- Coordinate cleaning schedules and efficiently designate extra staff to high traffic areas
- Executed removal of trash, recycling, and biohazard materials from designated areas.
- Trained new staff in the use of automated floor cleaning equipment and daily tasks
- Assisted with conference room set-up including cleaning space before and after hospital staff and guest arrived
Customer Service Rep
IQor
Houston, Tx
02.2015 - 11.2017
- Answer incoming calls from customers to take orders, answer inquiries and questions
- Implemented changes to effectively resolve customer concerns
- Built customer loyalty by placing follow-up calls for customers who reported product issues
- Built customers loyalty by placing follow ups calls for customers who reported product issues
- Developed positive rapport with diverse customers over the phone
- Apply the proper telephone etiquette to satisfy various customer situations
- Having an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects
Provider
Independent Home health care
Houston, Tx
04.2013 - 11.2016
- Assisted with transfers and ambulation using cane, walker, and wheelchair to promote patient mobility and independence
- Provide high quality health care services to individuals
- Provide health care tasks, personal hygiene service, housekeeping tasks and other related support services essentials to the customer's health
- Assist with transfers and ambulation including use of cane, walker and wheelchair
- Assist with nutrition, range of motion and medication reminder
- Provide compassionate care to enhance lives of the clients
- Measures and records vital signs
- Provide health care tasks, personal hygiene services, housekeeping tasks and other related support services essential to the customer's health
- Delivered verbal and written performance evaluations for assigned staff members to support professional development and enhance team effectiveness
Porter
Turning Basin
Houston, Tx
03.2013 - 04.2014
- Maintain cleanliness of lot
- Lead guests to appropriate parking spots
- Deputy controller, receive and distribution of orders
- Inspected car equipment and supplies and reported problems and safety hazards to supervisors
Cashier
Walmart
Angleton, Texas
09.2012 - 10.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and ensured satisfactory service.
- Maintained clean and organized checkout areas throughout shifts.
Delivery Driver Assistant
UPS
Houston, Texas
07.2010 - 07.2011
- Ensured accurate delivery by verifying package labels and addresses.
- Collaborated with team members to optimize delivery routes daily.
- Assisted drivers in loading and unloading packages efficiently.
Education
General Studies -
Houston Community College
Houston, TxTimeline
City Mail Carrier
USPS
01.2025 - 04.2026
Warehouse Associate
Mahindra
03.2023 - 04.2024
Technical Support/ Customer Service Representative
Concentrix
09.2022 - 06.2024
Delivery Driver
DoorDash
04.2019 - Current
Server/Cook
University of Houston
01.2018 - 11.2020
Housekeeper
Compass Group
11.2017 - 10.2019
Customer Service Rep
IQor
02.2015 - 11.2017
Provider
Independent Home health care
04.2013 - 11.2016
Porter
Turning Basin
03.2013 - 04.2014
Cashier
Walmart
09.2012 - 10.2013
Delivery Driver Assistant
UPS
07.2010 - 07.2011
General Studies -
Houston Community College