Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tahirah Turner

Houston,TX

Summary

Dynamic professional with a proven track record at FedEx, excelling in customer service and time management. Adept at resolving complex issues and ensuring safety and efficiency in operations. Skilled in data analysis and conflict resolution, consistently delivering results that enhance service quality and operational performance.

Overview

6
6
years of professional experience

Work History

Delivery Driver

FedEx
Houston, TX
06.2023 - 08.2025
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Kitchen Coordinator/Porter

Hallmark Lanes
Killen, TX
09.2020 - 08.2022
  • Performed regular quality assurance checks to ensure adherence to sanitation requirements.
  • Provided guidance to culinary staff regarding recipe execution and presentation standards.
  • Supervised the cleaning of dishes, utensils, pots, pans, and other equipment used in the kitchen.

Customer Service Representative

StarTek
Killeen, TX
06.2021 - 01.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Facilities Maintenance Specialist

Iron Guard Storage
Killeen, TX
10.2019 - 12.2019
  • Completed documentation associated with each job task performed including time sheets and service reports.
  • Replaced defective parts in production machines according to manufacturers' specifications.
  • Operated hand tools such as saws, hammers, drills for various repair tasks.

Education

Bachelor of Science - Administration of Justice

Texas Southern University
Houston, TX
05-2025

Skills

  • Policy writing
  • Legal research
  • Case management
  • Conflict resolution
  • Customer service
  • Data analysis
  • Time management

Affiliations

  • Texas Southern University Full Ride Scholarship Bowling Scholarship

Timeline

Delivery Driver

FedEx
06.2023 - 08.2025

Customer Service Representative

StarTek
06.2021 - 01.2022

Kitchen Coordinator/Porter

Hallmark Lanes
09.2020 - 08.2022

Facilities Maintenance Specialist

Iron Guard Storage
10.2019 - 12.2019

Bachelor of Science - Administration of Justice

Texas Southern University

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