Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelique Ellis

Ashland,CA

Summary

Dynamic professional with a strong background in customer service and cash register operation. Skilled in employee training and onboarding, leading to enhanced team performance and improved customer experiences. Committed to supporting efficient store operations. Dynamic cashier and customer service representative with proven expertise in training new employees and managing store operations. Recognized for delivering exceptional customer service and fostering a positive team environment, ready to leverage skills to enhance store performance and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Cashier

Target
San Leandro, California
04.2018 - 05.2020
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Managed merchandise displays near checkout to enhance customer experience.
  • Trained new cashiers on register operations and customer service techniques.
  • Operated cash register or POS system to receive payment by cash, check, and credit card.
  • Worked as front-end supervisor while relieving breaks.

Customer Service Representative

Community Choice Financial Inc.
San Leandro, California
03.2015 - 04.2018
  • Assisted customers with inquiries and provided accurate information on services.
  • Processed transactions accurately using point-of-sale systems and software tools.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Educated clients about financial products and services to enhance understanding.
  • Oversaw store opening and closing activities to ensure operational efficiency.
  • Supported sales team members to drive growth and development.

Education

Associate of Arts - Teacher Education

Eastern Gateway Community College
Steubenville, OH
06-2020

High School Diploma -

King/Drew Medical Magnet High School
Los Angeles, CA
06-1995

Skills

  • Cash register operation
  • POS management
  • Cash handling
  • Drawer balancing
  • Customer service excellence
  • ID verification
  • Store operations oversight
  • Employee training
  • Team development
  • Typing speed 45

Timeline

Cashier

Target
04.2018 - 05.2020

Customer Service Representative

Community Choice Financial Inc.
03.2015 - 04.2018

Associate of Arts - Teacher Education

Eastern Gateway Community College

High School Diploma -

King/Drew Medical Magnet High School
Angelique Ellis