ANGELIQUE FORTIER
Indianapolis,IN
Summary
Hardworking professional with exceptional talents in fulfillment, communication and leadership. Energetic Supervisor with experience working in solitary role or as part of fast-paced team. Honest and punctual employee. Careful Picker with extensive knowledge of packing and shipment procedures. Meticulous and dedicated to best-in-class quality and service. Proven history of success in upbeat environments and fast-paced workplaces.
Overview
5
5
years of professional experience
Work History
Technical Consultant
Delta Faucet Company
Indianapolis, IN
12.2022 - 08.2024
- Provided technical advice and guidance to customers on product use.
- Developed and implemented technical solutions for customer needs.
- Researched emerging technologies to recommend best-fit solutions for clients.
- Collaborated with developers to design customized applications for clients' specific requirements.
Janitorial Worker
Walmart RFC
Whitestown, IN
12.2022 - 10.2023
- Swept hard surface floors, improved facility appearance, maintained clean environments, sanitized areas, and kept floors clean.
- Clean and sanitize restrooms and break rooms, including sinks, toilets, counters, mirrors, and floors.
- Empty trash cans and replace liners as needed.
- Sweep, mop, and buff floors in all areas of the building.
Customer Service Representative
Teleperformance
Hammond
03.2019 - 03.2021
- Handled customer inquiries, managed high-stress situations, resolved complaints, and maintained customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
No Degree -
Lighthouse College
Gary, INSkills
- Custodial Experience
- Cleaning Experience
- Warehouse Experience
- Order Picking
- Packaging
- Shipping & Receiving
- Microsoft Office
- Security
- Hotel experience
- Front desk
- Hospitality
- Dispatching
- Data entry
- Phone etiquette
- Manufacturing
- Assembly
- Machining
- Client Needs Assessment
- Application support
- Technical consulting
- Data Analysis
Timeline
Technical Consultant
Delta Faucet Company
12.2022 - 08.2024
Janitorial Worker
Walmart RFC
12.2022 - 10.2023
Customer Service Representative
Teleperformance
03.2019 - 03.2021
No Degree -
Lighthouse College