Microsoft Office
Angelique Gurule
Greeley,CO
Summary
Driven by a genuine love for the legal field, I am eager to shape my future career in law. With a Bachelor's degree in Criminal Justice and 7 years of customer service experience, I bring a unique blend of skills and dedication to the legal profession. My immersive student shadowing experiences in courtrooms have fueled my passion, and I am committed to contributing my enthusiasm and customer-centric approach to make a positive impact in the dynamic world of law.
Overview
6
6
years of professional experience
Work History
Bartender
The Goat Sports Bar
02.2022 - Current
- Elevated customer satisfaction and loyalty by consistently delivering exceptional service, fostering a welcoming environment, and building strong relationships with patrons.
- Enhanced overall customer engagement through adept communication skills, resulting in positive feedback and a congenial work atmosphere among both customers and staff.
- Played a key role in operational efficiency during peak hours by collaborating seamlessly with fellow bartenders.
- Contributed to increased sales and menu diversity by actively participating in the development of creative drink specials, adding a unique and profitable dimension to the establishment.
Server Trainer
Texas Roadhouse
01.2018 - 02.2022
- Developed and delivered comprehensive conflict resolution training, equipping servers with diplomatic skills.
- Strengthened the team's ability to handle challenging situations with professionalism.
- Implemented and managed a continuous coaching system, leading to measurable improvements in server performance.
- Conducted regular check-ins, providing constructive feedback and addressing individual development needs.
Student Shadow
19th Judicial District Court
03.2019 - 04.2019
- Exposure to courtroom procedures, legal terminology, and the overall functioning of a legal setting.
- Acquired knowledge of courtroom etiquette, including appropriate behavior and decorum during legal proceedings.
- Developed an understanding of ethical considerations and standards within the legal profession.
- Enhanced critical thinking skills by analyzing legal arguments, evidence, and the application of law in real cases.
Education
Bachelor of Arts - Criminal Justice
University of Northern Colorado
Greeley, CO12.2021
Skills
- Attention to detail
- Research proficiency
- Customer service
- Written and verbal communication
- Problem-solving
- Task management
- Organized
- Team collaboration
- Proofreading
- Adaptability
Software
Adobe Pro
DocuSign
Timeline
Bartender
The Goat Sports Bar
02.2022 - Current
Student Shadow
19th Judicial District Court
03.2019 - 04.2019
Server Trainer
Texas Roadhouse
01.2018 - 02.2022
Bachelor of Arts - Criminal Justice
University of Northern Colorado
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