Angelique Jackson
Glendale ,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Customer Service Specialist
AT&T
Minneapolis, MN
03.2003 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention.
Education
High School Diploma -
Webster Groves High School
St Louis, MO06.1995
Skills
- Issue and Complaint Resolution
- Energy Conservation
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Effective Written and Verbal Communication
- High-Volume Call Environments
- Delinquency Monitoring
- Excellent Attention to Detail
Timeline
Customer Service Specialist
AT&T
03.2003 - Current
High School Diploma -
Webster Groves High School
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