ANGELIQUE LOWE
Camano Island
Summary
Energetic Administrative Specialist dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in handling complex situations under pressure.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Insurance Associate
Aflac
10.2024 - Current
- Met with prospects to discuss various insurance options.
- Engaged in networking events to establish connections with potential clients.
- Researched and resolved areas of concern for potential and existing clients.
- Provided exceptional customer service through active listening skills and empathetic responses to client concerns or frustrations.
- Worked closely with sales teams to identify potential leads and develop effective marketing strategies for targeted demographics.
- Contributed to a positive work environment by actively participating in team meetings and sharing valuable insights on how to enhance service quality.
Team Member
Primal Barbeque
12.2023 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Accounting Specialist
Snohomish County District Court
05.2000 - 10.2023
- Created and updated records and files to maintain document compliance
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies
Bookkeeping Assistant
Les Schwab Tire Centers
06.1997 - 03.2000
- Prepared and mailed account statements to vendors and kept meticulous correspondence documentation
- Validated and recorded invoices and resolved discrepancies with vendors
- Maintained inventory of office supplies and placed orders
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy
- Maintained account accuracy by reviewing and reconciling checks monthly
- Entered figures using10-key calculator to compute data quickly
- Generated invoices upon receipt of billing information and tracked collection progress
Education
Associate of Arts - Criminal Justice, Law Enforcement
Everett Community College
Everett, WASkills
- Multitasking and Time Management
- Research and Analytical Skills
- Document and File Management
- Employee Communications
- Payroll Administration
- Invoice Processing
- Complex Problem Solving
- Accounting and Bookkeeping
Certification
Level2 Security Awareness Certification - May2021
Timeline
Insurance Associate
Aflac
10.2024 - Current
Team Member
Primal Barbeque
12.2023 - 11.2024
Accounting Specialist
Snohomish County District Court
05.2000 - 10.2023
Bookkeeping Assistant
Les Schwab Tire Centers
06.1997 - 03.2000
Associate of Arts - Criminal Justice, Law Enforcement
Everett Community College
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