Angelique Morris
Benton Harbor
Summary
Enthusiastic licensed cosmetologist with experience in salon coordination, retail sales, and restaurant operations, currently working as the Arch Expert at Ulta Beauty. Strives to create a welcoming and safe environment for people from all walks of life. Dedicated to providing top-notch customer service. Friendly and confident with an eye for details that help streamline day-to-day duties and customer interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Arch Expert
Ulta Salon
Benton Harbor, MI
08.2025 - Current
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Contributed to a positive salon atmosphere by maintaining a clean, organized work station and adhering to hygiene standards.
- Established trust and rapport with clients of diverse backgrounds by demonstrating cultural sensitivity and a genuine interest in their unique needs.
- Educated clients on proper brow maintenance and product usage for optimal results at home.
- Developed customized arch plans based on facial structure analysis and client preferences, ensuring high-quality results tailored to individual needs.
Server
Postboy
New Buffalo, MI
04.2025 - 07.2025
- Delivered exceptional customer service in high-volume settings.
- Managed food and drink orders efficiently, ensuring accuracy and timeliness.
- Trained and mentored new staff on restaurant policies and procedures.
- Collaborated with kitchen staff to optimize order preparation processes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
The Stray Dog Bar and Grill
New Buffalo, Michigan
10.2022 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new servers on menu knowledge and service standards.
Server
Buddys Pizza
Lansing, Michigan
02.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Pure Options
Lansing, Michigan
07.2021 - 02.2022
- Budtender: Educate and recommend products to customers and patients based on their needs.
- Keep up to date with changing products and MRA mandates.
- Maintain store cleanliness.
- Reception: Check-in customers by checking ID, medical patients via Metrc to follow MRA guidelines for purchasing.
- Stay attentive of surroundings.
Assistant Store Manager/Sales Associate
CosmoProf
Lansing, Michigan
07.2020 - 07.2021
- Managed all aspects of store operations, including organization, maintenance, purchasing functions, and open/closing procedures; recommended changes to enhance efficiency of daily activities; developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Trained and managed associates in customer service, sales techniques, and teamwork; addressed and resolved issues that arose; improved customer satisfaction via guest feedback.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Resolved customer service issues promptly.
- Submitted orders for new inventory.
- Engaged with customers to effectively build rapport and lasting relationships.
Hairstylist/Salon Coordinator
Essex Hair Design
East Lansing, Michigan
10.2016 - 08.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Offered highly skilled and diverse salon services to over 10 daily customers, including cuts, color services, and body/facial waxing.
- Evaluated client needs and recommended treatments and strategies to achieve desired results while maintaining hair health.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetic services to every client.
- Supported reception efficiency by taking phone calls, booking appointments, and collecting payment.
- Resolved guest issues and complaints.
- Consistently received positive performance reviews from clients.
Education
High School Diploma -
East Lansing High School
East Lansing, MI2016
Cosmetology License - Cosmetology
Wilson Talent Center
Mason, MI2016
Skills
- Adaptable
- Creative
- Empathetic
- Communicative
- Integral
- Efficient
- Collaborative
- Accountable
- Customer Oriented
- Teamwork
- Problem Solving
- Humorous
Certification
- Certified Food Service Handler
- Certified TIPS Michigan On-Premise Alcohol Server
- Licensed Cosmetologist
Timeline
Arch Expert
Ulta Salon
08.2025 - Current
Server
Postboy
04.2025 - 07.2025
Server
The Stray Dog Bar and Grill
10.2022 - 03.2025
Server
Buddys Pizza
02.2022 - 09.2022
Sales Associate
Pure Options
07.2021 - 02.2022
Assistant Store Manager/Sales Associate
CosmoProf
07.2020 - 07.2021
Hairstylist/Salon Coordinator
Essex Hair Design
10.2016 - 08.2019
High School Diploma -
East Lansing High School
Cosmetology License - Cosmetology
Wilson Talent Center