Angelique Robinson
Indianapolis,IN
Summary
Dynamic and detail-oriented professional with extensive experience as a Receptionist at TLC House Indiana. Expert in scheduling appointments and managing office operations, enhancing customer satisfaction through exceptional service. Proficient in data entry and adept at time management, ensuring efficient workflow and organization in fast-paced environments.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
26
26
years of professional experience
Work History
Receptionist
TLC House Indiana
Indianapolis, Indiana
05.2022 - Current
- Greeted visitors and clients, providing a welcoming atmosphere.
- Managed incoming calls, directing them to appropriate personnel efficiently.
- Scheduled appointments and maintained organized calendar for staff meetings.
- Assisted in maintaining office supplies, ensuring availability of necessary materials.
- Utilized office software to update records and manage client information effectively.
- Collaborated with team members to support overall office operations smoothly.
- Answered phone promptly and directed incoming calls to correct offices.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Organized, maintained and updated information in computer databases.
School Bus Attendant
Durham Transportation
Indianapolis, IN
08.2008 - 05.2019
- Ensured student safety during bus loading and unloading processes.
- Assisted drivers in maintaining adherence to schedules and routes.
- Monitored student behavior, promoting a positive environment on the bus.
- Communicated effectively with parents regarding student transportation needs.
- Enforced Indiana safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Promoted positive interactions among peers, mediating conflicts when necessary to maintain a peaceful atmosphere on the bus.
- Managed emergency situations calmly and efficiently, prioritizing student safety above all else.
Personal Receptionist
New Beginnings Ministries
Indianapolis, Indiana
01.2000 - 02.2008
- Managed front desk operations, ensuring efficient guest check-in and communication.
- Coordinated appointment scheduling for staff and clients, optimizing daily workflow.
- Maintained accurate records of visitor logs and phone inquiries to enhance tracking.
- Provided exceptional customer service, addressing concerns and inquiries promptly.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Education
High School Diploma -
Arlington High School
Indianapolis, INSkills
- Proficient in organizing tasks
- Time management
- Telephone skills
- Data entry
- Scheduling appointments
- File management
- Mail handling
- Calendar management
- Meeting preparation
- Spreadsheet tracking
Timeline
Receptionist
TLC House Indiana
05.2022 - Current
School Bus Attendant
Durham Transportation
08.2008 - 05.2019
Personal Receptionist
New Beginnings Ministries
01.2000 - 02.2008
High School Diploma -
Arlington High School
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