Angelique Rowe
Mayfield,KY
Summary
Achieved significant waste reduction and enhanced product quality at MCP by implementing rigorous quality control and safety procedures. Demonstrated strong leadership in fostering team collaboration and innovation, alongside expertise in GMP knowledge and material planning. Excelled in customer relationship building at Woodman Life Insurance, boosting retention through exceptional service and conflict resolution skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Compounding Manager
MCP
08.2021 - Current
- Reduced waste and improved product quality through rigorous quality control measures.
- Maintained a strong understanding of industry trends and advancements in compounding technologies, proactively implementing relevant innovations within the facility as appropriate.
- Collaborated with cross-functional teams to develop innovative solutions for complex manufacturing challenges.
- Championed safety initiatives throughout the facility, resulting in a significant decrease in workplace accidents and incidents over time.
- Facilitated open communication between management and staff, promoting a collaborative work environment that encouraged problem-solving initiatives.
- Streamlined documentation processes by implementing an electronic record-keeping system contributing to swift retrieval of information and reducing manual errors.
Sales Associate
Woodman Life Insurance
07.2017 - 08.2021
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
Sales Associate
Driver Motors Chrysler Jeep Dodge Dealership
03.2012 - 07.2017
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Physical Education And Coaching
Murray State University
Murray, KY12.1985
Skills
- GMP Knowledge
- Material Planning
- Safety Procedures
- Standard Operating Procedures
- Formulation Development
- Batch mixing
- Weighing and Measuring
- Temperature Monitoring
Timeline
Compounding Manager
MCP
08.2021 - Current
Sales Associate
Woodman Life Insurance
07.2017 - 08.2021
Sales Associate
Driver Motors Chrysler Jeep Dodge Dealership
03.2012 - 07.2017
Bachelor of Science - Physical Education And Coaching
Murray State University
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