Summary
Overview
Work History
Education
Skills
Timeline
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John Regalado

San Antonio,TX

Summary

Analytical problem solver with more than 12 years of food and packaging quality experience. Self driven and motivated to provide the highest quality product to consumers. Muli-tasker described as a true people person with the ability to build both client and peer relations with individuals of various backgrounds. Ability to drive results achieving success by maintaining a strong goal oriented mindset. Known for strong communication and acute attention to detail.

Overview

13
13
years of professional experience

Work History

Field Service Manager

Bryce
05.2019 - Current
  • Enhanced customer satisfaction by promptly addressing and resolving service issues for over 50 customer accounts.
  • Streamlined field operations for improved efficiency and reduced response times.
  • Increased team productivity with effective scheduling and resource allocation.
  • Collaborated with sales teams to identify new business opportunities and expand market reach.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
  • Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
  • Proposed corrective actions to address recurring quality issues.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Reduced customer complaints by proactively addressing potential issues before products left the facility.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.

Packaging Machine Operator

Frito-Lay
05.2011 - 05.2019
  • Assisted in training new employees on proper machine operation, safety protocols, and company policies.
  • Maintained high quality standards by routinely inspecting finished products for defects or deviations from specifications.
  • Operated various types of packaging machines, adapting quickly to different product requirements and packaging materials.
  • Streamlined operations by maintaining an organized work area and keeping accurate records of production data.
  • Complied with all relevant regulations regarding food safety, sanitation, and workplace cleanliness when handling consumable products.
  • Verified correct items, lot numbers and product shipments to meet customer expectations and standards of quality.
  • Actively participated in regular team meetings, contributing ideas for process optimization and workflow improvements.
  • Improved packaging efficiency by implementing standardized operating procedures for machine setup and operation.
  • Supported other departments as needed to maintain efficient overall plant operations, demonstrating flexibility in cross-functional roles.
  • Monitored and adjusted machine settings to maintain product quality and accuracy.

Education

High School Diploma -

B F Terry High School
Rosenberg, TX
05.2011

Skills

  • Quality Control
  • Critical Thinking
  • Multitasking Abilities
  • Documentation skills
  • GMP Knowledge
  • Specifications understanding
  • Production troubleshooting
  • Testing protocols
  • Software Applications
  • Chemical Handling
  • Technical knowledge
  • Compliance Verification

Timeline

Field Service Manager

Bryce
05.2019 - Current

Packaging Machine Operator

Frito-Lay
05.2011 - 05.2019

High School Diploma -

B F Terry High School

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John Regalado