Angelique Anderson
Henderson,NV
Summary
Professional woman with a BA in Communications. Over 20 years in the customer service and hospitality industry. Excellent sales, customer service problem solving skills. Experienced Esthetician offering exemplary service and progressive medical spa techniques. Personable and punctual.
Overview
24
24
years of professional experience
Work History
Advanced Aesthetician
Flamingo Hotel And Casino
Las Vegas, NV
05.2021 - Current
- Training new Aestheticians and writing protocols
- Providing individualized treatments for specific skin issues
- Educated clients on skincare techniques based on skin type and creating homecare routines
- Upgrading services of which I was informed I placed first for the spa.
Aesthetic Advanced Instructor
NIMA
Las Vegas, NV
12.2019 - 03.2020
- Hired to teach Advanced Chemical Peels, Hydrafacial and Microneedling.
- Teaching AHA, Glycolic, Salicylic, Jessner, TCA and Microneedling.
- Student management for paying clients, and overseeing all sanitation.
- Employed lectures, presentations and demonstrations to impart course materials.
- Assessed students' progress through observation and testing to determine readiness for certification.
Licensed Instructor
G Skin & Beauty Institute
Henderson, NV
06.2017 - 12.2019
- Dermaplaning and Chemical peels demonstrations.
- Teaching things from skin theory to practical business options to students.
- Managing and coaching 45 adult students while doing treatments.
Aesthetician
Trump International Hotel Las Vegas
Las Vegas, NV
09.2018 - 07.2019
- Analyzed client's skin care needs, and provided recommendations based on the analysis.
- Provided make-up consultation for various events.
- Applied and sold all products based on facial planning analysis.
- Routinely up-sold 79% of client treatments for additional Spa revenue.
Advanced Aesthetic Instructor
Aveda Institute Las Vegas
Las Vegas, NV
03.2018 - 01.2019
- Performing Demonstrations of all advanced treatments.
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Skilled in performing demonstrations with the verbal ability to explain the pro's and con's.
- Managing and coaching 20 to 40 adult students and enforcing school rules.
- Creating lesson plans and finding creative ways to get students excited about subjects.
Aesthetician
Dr. Shin
Las Vegas, NV
06.2017 - 02.2018
- Skin care Maintained client relationships by making quarterly checkup calls and/or emails.
- Aesthetician responsible for all skin Laser and Weight loss treatment.
Substitute Teacher
Clark County School District
Las Vegas, NV
12.2015 - 06.2017
- Created and adapted lesson plans and classroom work to meet students' individual needs.
- Established and maintained relationships with students, parents and staff.
Aesthetician,
MGM Grand
Las Vegas, NV
02.2001 - 08.2015
- Trained in Forbes 5 Star customer service.
- Routinely up-sold products and up-sold treatments to clients resulting in extra revenue.
- Creating protocols for seasonal promotions.
- Up-selling a normal facial to a Result based treatments, and increases revenue for the spa.
Education
Bachelors degree - communication
University of Nevada
2001
Skills
- Consultations
- Customer service
- Laser Treatments
- Protocols
- Retail Sales
- Up Selling treatments
- Training & Development
- Supervision
- Multitasking
- Time management
Timeline
Advanced Aesthetician
Flamingo Hotel And Casino
05.2021 - Current
Aesthetic Advanced Instructor
NIMA
12.2019 - 03.2020
Aesthetician
Trump International Hotel Las Vegas
09.2018 - 07.2019
Advanced Aesthetic Instructor
Aveda Institute Las Vegas
03.2018 - 01.2019
Licensed Instructor
G Skin & Beauty Institute
06.2017 - 12.2019
Aesthetician
Dr. Shin
06.2017 - 02.2018
Substitute Teacher
Clark County School District
12.2015 - 06.2017
Aesthetician,
MGM Grand
02.2001 - 08.2015
Bachelors degree - communication
University of Nevada
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