ANGELIQUE CELESTE OLSON
Gaithersburg,MD
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server/Managing Bartender
Boca Botanas
02.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Web Design & Digital Design
University of Maryland Global Campus
Germantown, MD06.2025
Associate of Arts - Business
Howard Community College
Columbia, MD05.2020
High School Diploma -
Hammond High School
Columbia, MD05.2015
Skills
- Order Management
- Safe Food Handling
- Guest Engagement
- Beverage Preparation
- Sales Techniques
- Service Prioritization
- Performance Improvement
- Point of Sale Operation
- Cash Handling
- Quality Control
Timeline
Server/Managing Bartender
Boca Botanas
02.2022 - Current
Web Design & Digital Design
University of Maryland Global Campus
Associate of Arts - Business
Howard Community College
High School Diploma -
Hammond High School
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