Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Lauren O'Brien

Lemont,IL

Summary

Dedicated Bar & Restaurant professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Managing Bartender

Wooden Paddle
Lemont, Illinois
10.2023 - Current
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Managed bar area, cocktail design, and menu, and handled inventory.

General Manager/Lead Bartender

Chicago Street Pour House
Elgin, IL
06.2022 - 01.2023


  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Improved and applied social media marketing strategies to increase patronage.

Bartender

Salerno's On The Fox
Saint Charles, IL
01.2022 - 06.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

X's And O's Sports Bar
Bridgeview, IL
08.2021 - 02.2022
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Bartender

The Forge
Joliet, IL
08.2021 - 02.2022
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
  • Consulted with managers to organize special events and promotions.

Education

High School Diploma -

Bolingbrook High School
Bolingbrook, IL
06.2012

Skills

  • Staff Training
  • Employee Scheduling
  • High-Volume Environments
  • Liquor, Beer and Wine Knowledge
  • Safety and Sanitation Standards
  • Bar Operations Management
  • Organizational Abilities
  • Point of Sale (POS) system operations

Certification

  • Basset Certified
  • ServSafe Certified

References

References available upon request.

Timeline

Server/Managing Bartender

Wooden Paddle
10.2023 - Current

General Manager/Lead Bartender

Chicago Street Pour House
06.2022 - 01.2023

Bartender

Salerno's On The Fox
01.2022 - 06.2022

Bartender

X's And O's Sports Bar
08.2021 - 02.2022

Bartender

The Forge
08.2021 - 02.2022

High School Diploma -

Bolingbrook High School

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Lauren O'Brien