Angelis Bernardy
Malvern
Summary
Experienced Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.
I am also an active communications art student possessing outstanding written and oral communication skills with a building knowledge of social media marketing and reputation management. I'm a highly driven, hardworking individual, and a patient problem-solver that consistently excels in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
03.2023 - Current
- Currently working as a Barista at Starbucks, dedicated to providing top-tier customer service while expertly preparing a variety of beverages. This position requires a deep understanding of coffee products and the ability to handle transactions smoothly. Engaging with customers in a friendly manner is paramount to creating a memorable experience.
- Provide exceptional customer service, ensuring each client feels valued and respected.
- Utilize strong product knowledge to assist customers with their selections, enhancing their shopping experience.
- Efficiently process transactions and manage cash register operations with accuracy.
- Work collaboratively with team members to maintain a clean and organized retail environment.
- Skillfully managed multiple tasks simultaneously, ensuring efficient operations during peak hours.
Barista
The Buttery
08.2021 - 08.2023
- Served as a Barista at The Buttery, where the emphasis was on delivering high-quality beverages and exceptional customer service. This role involved engaging with customers to create an inviting atmosphere and ensure their needs were met. Skills in multitasking and effective communication were essential in this consumer-focused environment.
- Delivered high-quality beverages while providing exceptional customer service in a busy café environment.
- Engaged customers to create a welcoming atmosphere, enhancing their overall experience and building loyalty.
- Trained new team members on effective communication and service standards, fostering a collaborative team environment.
Education
Associate of Arts - Digital Communications And Media
Delaware County Community College
Media, PA08-2027
Skills
- Multitasking ability
- Problem-solving
- Adaptive and creative
- Team collaboration
- Effective communication
- Customer service
- Time management
- Friendly and outgoing
- Attention to detail
Timeline
Barista
Starbucks
03.2023 - Current
Barista
The Buttery
08.2021 - 08.2023
Associate of Arts - Digital Communications And Media
Delaware County Community College