Angelis Hernandez Cruz
Puerto Plata
Summary
Dynamic and hospitality-driven Bar Server with extensive experience in luxury resorts and international cruise lines, including Carnival Corporation. Recognized for a deep, technical expertise in mixology, viticulture (including Kosher products), and allergen-safe beverage service. Proven track record of maximizing onboard and resort revenue through strategic upselling, while consistently elevating the guest experience to five-star standards. A proactive professional combining a high-volume cruise mindset with the meticulous attention to detail required in luxury service, dedicated to contributing to Royal Caribbean's world-class hospitality team.
Overview
2
2
years of professional experience
Work History
Assistant Server
Carnival Corporation
Miami
05.2025 - Current
- Utilized extensive beverage and wine knowledge to deliver premium service during high-profile specialty dining events.
- Expertly presented, recommended, and served a curated selection of fine wines, spirits, and cocktails to international passengers.
- Driven sales by actively promoting premium beverage packages and upselling specialty drinks, consistently contributing to onboard revenue.
- Elevated the guest experience by providing fast, attentive, and seamless service in a high-volume cruise environment.
Food & Beverage Server / Beverage Consultant
Amanera (5-Star Luxury Hotel)
Rio san Juan
09.2024 - 04.2026
- Delivered a bespoke luxury guest experience, tailoring beverage recommendations to the sophisticated preferences of high-net-worth clients.
- Demonstrated deep product knowledge across a wide portfolio of premium liquors, international wines, and craft cocktails.
- Influenced sales growth through personalized tableside consultations, guiding guests to make premium beverage selections.
- Maintained the highest 5-star hospitality standards, anticipating guest needs and creating memorable interactions.
Bartender
Ocean Club, A Luxury Collection Resort
Sosua
05.2024 - 09.2024
- Crafted high-quality cocktails and served premium beverages while maintaining an immaculate and organized bar environment.
- Boosted bar sales and efficiency through energetic guest engagement and a deep understanding of mixology trends.
- Managed inventory control, stock replenishment, and portion management to maximize profitability and reduce waste.
- Ensured a superior customer experience by balancing speed of service with a welcoming, luxury-focused attitude.
Education
Some College (No Degree) - Bachelor of Science in Systems Engineering
O&M
Puerto PlataSome College (No Degree) - Advanced Hospitality & Luxury Service Training
Typsy
Professional Mixology & Bar Operations
Typsy
Some College (No Degree) - Expert Beverage & Product Knowledge
Typsy
Some College (No Degree) - Responsible Alcohol Service
Typsy
Skills
- Beverage knowledge
- Customer service
- Sales growth
- Mixology trends
- Inventory management
- Guest experience
- Hospitality standards
- Beverage service
- Up-selling techniques
- Wine pairing
- Food allergy awareness
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assistant Server
Carnival Corporation
05.2025 - Current
Food & Beverage Server / Beverage Consultant
Amanera (5-Star Luxury Hotel)
09.2024 - 04.2026
Bartender
Ocean Club, A Luxury Collection Resort
05.2024 - 09.2024
Some College (No Degree) - Bachelor of Science in Systems Engineering
O&M
Some College (No Degree) - Advanced Hospitality & Luxury Service Training
Typsy
Professional Mixology & Bar Operations
Typsy
Some College (No Degree) - Expert Beverage & Product Knowledge
Typsy
Some College (No Degree) - Responsible Alcohol Service
Typsy