Chris Schwartze
Fort Myers,Florida
Summary
25 Years in the hospitality industry, 8 years of management experience. Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server/Assistant Bartender
Joe's Crab Shack
01.2025 - 05.2026
- Monitored dining area to anticipate guest needs, fostering positive dining experiences.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Managed multi-tasking efficiently during peak service hours.
- Developed strong relationships with repeat customers, fostering loyalty and return visits.
Server
Applebee"s Grill and Bar
06.2022 - 10.2024
- Mentored team members, fostering skills in multitasking and time management.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Quality Assurance
Chili's Bar and Grill
10.2019 - 10.2022
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables simultaneously, prioritizing tasks to optimize workflow during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bar Manager
Triumph Bar and Grill
08.2017 - 09.2019
- Oversaw daily bar operations, ensuring high service standards and customer satisfaction.
- Developed and implemented beverage menus, enhancing guest experience through innovative offerings.
- Trained and mentored staff in mixology techniques, improving overall team performance and efficiency.
- Managed inventory and procurement processes, optimizing product availability while reducing waste.
FOH Manager
Broadway Oyster Bar
02.2015 - 07.2017
- Supervised daily front-of-house operations, ensuring exceptional guest experiences and operational efficiency.
- Developed and implemented standard operating procedures to enhance service quality and consistency.
- Managed scheduling and staffing levels to optimize service during peak hours.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
General Manager
Market Pub House
08.2012 - 01.2015
- Directed daily operations to enhance customer satisfaction and service efficiency.
- Implemented cost-control measures to optimize budget management and reduce expenses.
- Developed staff training programs to improve team performance and operational consistency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma -
DeSmet Jesuit
Saint Louis, MOAssociate of Arts - Communications
University of North Florida
Jacksonville, FLSkills
- Beverage Knowledge
- Fast-Paced Service
- Customer Engagement
- Shift Adaptability
- Multitasking and Organization
- Time Management
- Team Collaboration
- Conflict Resolution
- Responsible and Trustworthy
- Beverage Knowledge
Accomplishments
Best new sports bar in University City. (Riverfront Times St. Louis, MO) Market Pub House
2012
Readers Choice Award
Broadway Oyster Bar
St. Louis, Mo
2016, 2017
Certification
National Registry of Food Service Professionals
Timeline
Server/Assistant Bartender
Joe's Crab Shack
01.2025 - 05.2026
Server
Applebee"s Grill and Bar
06.2022 - 10.2024
Server/Quality Assurance
Chili's Bar and Grill
10.2019 - 10.2022
Bar Manager
Triumph Bar and Grill
08.2017 - 09.2019
FOH Manager
Broadway Oyster Bar
02.2015 - 07.2017
General Manager
Market Pub House
08.2012 - 01.2015
High School Diploma -
DeSmet Jesuit
Associate of Arts - Communications
University of North Florida