Angelise Siebenaler
Summary
A productive and enthusiastic employee accustomed to delivering excellent customer service while completing given tasks and responsibilities. Consistently follows policies and procedures set by an organization to keep the facility up to standard.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
10.2022 - Current
- Provide exceptional customer service in a fast-paced environment, ensuring satisfaction of diverse clientele
- Manage and organize the front-of-house area to maintain a clean and welcoming environment
- Handle financial transactions accurately and maintain a secure cash register
- Utilize effective communication skills to collaborate with colleagues and contribute to the overall success of the organization
- Operate various equipment and systems, demonstrating adaptability
Checker/ Personal Online Shopper
Hy-Vee Grocery Store
05.2020 - Current
- Coordinate tasks to 4-6 employees during a shift
- Collaborate with multiple departments to improve time management
- Provide excellent customer service by resolving issues, managing refunds, and ensuring customer satisfaction
- Adapt quickly to new computer software and shopping standards
- Answer multi-line phone system to communicate with customers and other departments
Education
Diploma - General Education
Manhattan High School
Manhattan, KansasBachelor of Science - Health Services Administration
Washburn University
Topeka, Kansas05.2024
Skills
- Medical terminology
- HIPAA regulations
- Medical billing and coding
- Strong verbal and written communication
- Adaptability
- Collaboration
- Empathy and compassion
- Cultural competence
- Microsoft Office proficient
- Problem-solving
- Time management
Volunteer Experience
- Tanzanite Tumbling and Trampoline, Wamego, Kansas, Tumbling coach, 09/2020 - 05/2022
- Paragon Performance Sports, Manhattan, Kansas, Cheer/ tumbling coach, 05/2020 - 08/2021
Certification
Health Information Coding - May 12th, 2023
Timeline
Barista
Starbucks
10.2022 - Current
Checker/ Personal Online Shopper
Hy-Vee Grocery Store
05.2020 - Current
Diploma - General Education
Manhattan High School
Bachelor of Science - Health Services Administration
Washburn University