Angelita Garcia
Austin,TX
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Leader Manager
HTeaO
08.2023 - 07.2025
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Team Lead
Footlocker
11.2011 - 03.2023
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Associate of Science - Health Care Management
Austin Community College
Austin, Texas12-2028
Skills
- Team management
- Conflict resolution
- Excellent customer service
- Transaction management
- Opening and closing procedures
- Flexible schedule
Certification
ServSafe - Valid till 12/31/2027
Timeline
Team Leader Manager
HTeaO
08.2023 - 07.2025
Team Lead
Footlocker
11.2011 - 03.2023
Associate of Science - Health Care Management
Austin Community College
Similar Profiles
Brianna BalesBrianna Bales
Crew Member at HTeaOCrew Member at HTeaO
Aaron PageAaron Page
Sales Runner at HTeaOSales Runner at HTeaO
Sydnee PatmanSydnee Patman
Team Leader at HTeaOTeam Leader at HTeaO
JACOB LUJANJACOB LUJAN
Sales Representative at Community Marketing StrategiesSales Representative at Community Marketing Strategies
KASINDI WAKUBENGAKASINDI WAKUBENGA
Line Assembler at Magna Holly ElectronicsLine Assembler at Magna Holly Electronics