Angelita Salinas
San Antonio,Texas
Summary
A self-starter with successful experience in customer service and excellent office skills. I work well in a team as well as alone. Continually strive for excellence in every aspect of the job at hand. I will utilize my hard work and determination to further your team. Skills Outlook, Microsoft Word, Excel, Customer Interaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Receptionist
Joel’s Collision Center
San Antonio, Texas
04.2024 - 09.2025
- Greeted customers and answered inquiries at Joel's Collision Center.
- Managed appointment scheduling and coordinated with service staff.
- Handled incoming calls and directed them to appropriate departments.
- Processed customer payments and managed billing inquiries efficiently.
- Assisted customers in filling out insurance forms and documentation.
- Collaborated with technicians to communicate service updates to clients.
- Maintained inventory of office supplies and ordered replacements as needed.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed payments and updated accounts to reflect balance changes.
- Assisted with special projects assigned by management when required.
Server/CSR
Boiler House at the Pearl
03.2023 - 01.2024
- Greet customers
- Excellent communication skill
- Ensuring customer satisfaction
- Processed orders
- Processed excellent customer service
Lead Server/Trainer/Management
LA Gloria
02.2013 - 05.2023
- I trained every new FOH employee.
- Managed FOH servers.
Manager/ Server
Tony Romas
03.2003 - 01.2013
- Managing staff; planning and evaluating servers
- CSR skills
- Hired appropriate employees
- Tracked employee's hours an schedules
- Followed Food and Safety regulations
Front Desk Receptionist
Furniture Factory Warehouse
02.2001 - 03.2003
- Greet visitors
- Answer all incoming calls direct to appropriate departments
- General administrative support including visitor check in.
- Manage office inventory, including office, housekeeping, and pantry supplies
- Stocked office supplies
Education
High school diploma -
G. Holmes Braddock Senior High School
Ingram, PASkills
- Outlook
- Microsoft Word
- Excel
- Customer Interaction
Certification
ServSafe
References
- Destiny Moreno, 210-214-3885
- Gracie Alanice, 210-710-3844
- Richard Salazar, 210-382-4834
Timeline
Receptionist
Joel’s Collision Center
04.2024 - 09.2025
Server/CSR
Boiler House at the Pearl
03.2023 - 01.2024
Lead Server/Trainer/Management
LA Gloria
02.2013 - 05.2023
Manager/ Server
Tony Romas
03.2003 - 01.2013
Front Desk Receptionist
Furniture Factory Warehouse
02.2001 - 03.2003
High school diploma -
G. Holmes Braddock Senior High School