Angelita Velazquez
Red Bluff,CA
Summary
Dynamic professional with a proven track record at The Arc of Butte, adept in delivering high-quality translation services and excelling in customer relations. Skilled in multitasking and fluent in Spanish, I effectively manage time and adapt to changing environments, ensuring client satisfaction and operational efficiency. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Translator
The Arc of Butte
2030 Park Ave, CA
06.2023 - Current
- Translated client documents between languages.
- Delivered translation services to clients.
- Translated documents from English to Spanish and vice versa for various clients.
- Completed day-to-day duties accurately and efficiently.
Office Assistant
Dudleys' Excavating Inc.
Gerber, CA
12.2019 - 09.2022
- Performed data entry tasks into various computer systems accurately and efficiently.
- Copied, sorted and filed records of office activities and business transactions.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Answered and directed phone calls to appropriate staff members.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Managed daily office operations and maintained a clean and efficient workspace.
- Facilitated internal communication by distributing memos and announcements.
- Handled accounts payable and receivable, including invoicing and payment processing.
Assistant Manager
Valero Gas Station
Red Bluff, CA
04.2009 - 12.2019
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Communicated regularly with customers to gain insights into their needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Hired employees and processed hiring-related paperwork.
- Verified and recorded cash totals from daily receipts.
- Prepared deposit slips for all incoming funds according to established procedures.
- Counted and balanced cashier drawers.
Education
High School Diploma -
Red Bluff High School
Red Bluff, CA06-2002
Skills
- Customer relations
- Adaptability and flexibility
- Multitasking and organization
- Time management
- Fluent in Spanish
Timeline
Translator
The Arc of Butte
06.2023 - Current
Office Assistant
Dudleys' Excavating Inc.
12.2019 - 09.2022
Assistant Manager
Valero Gas Station
04.2009 - 12.2019
High School Diploma -
Red Bluff High School