Angelita Velazquez
Red Bluff,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Screener
Tehama County Department of Social Services
06.2025 - Current
- Complied with all federal, state, and local regulations as well as company rules.
- Maintained accurate reports and records on applicants.
- Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.
- Served as a point of contact for candidates throughout the screening process, addressing inquiries and providing guidance when necessary.
- Protected confidentiality of data by using security techniques.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Translator
The Arc of Butte County
06.2023 - Current
- Translated documents from English to Spanish.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
- Assisted foreign language-speaking clients with inquiries.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted spoken and written languages other than English and vice versa.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Enhanced client satisfaction by providing timely and accurate information on available social services programs.
Office Assistant
Dudleys' Excavating Inc.
12.2019 - 09.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Purchased and maintained office supplies.
Assistant Store Manager
Redding Oil
03.2009 - 12.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Red Bluff Union High School
06-2002
Skills
- FLUENT IN Spanish
- Document translation
- Client services
- Audiovisual translation
- Attention to detail
- Time management
- Analytical thinking
- Multitasking Abilities
- Organizational skills
- Problem-solving
- Team building
- Conflict resolution
- Assertiveness
- Confidentiality
- Customer relations skills
Timeline
Screener
Tehama County Department of Social Services
06.2025 - Current
Translator
The Arc of Butte County
06.2023 - Current
Office Assistant
Dudleys' Excavating Inc.
12.2019 - 09.2022
Assistant Store Manager
Redding Oil
03.2009 - 12.2019
High School Diploma -
Red Bluff Union High School
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