Detailed candidate, quick learner comfortable working independently or in team setting. Smart communicator with strong can-do, positive approach to tackling tasks and overcoming challenges.
Overview
18
18
years of professional experience
Work History
Payoff Processor
Lawyers Title Company
2004.10 - 2022.10
Responsible for processing payoffs for real estate mortgage loans, real estate tax payments, and lien payoffs
Review / verify payoff demands, enter demand calculations, add title charges to payoff worksheets, calculate wire and overnight fees, enters wires for payoffs and prepares payoff for final disbursements
Duties include balancing of files to make sure all funds are disbursed.
Answering phone for customer / escrow inquires, constant email communication for progress and coordinating final figures
Managed time efficiently in order to complete all tasks within deadlines
Demonstrated respect, friendliness and willingness to help wherever needed
Organized and detail-oriented with strong work ethic
Used critical thinking to break down problems, evaluate solutions and make decisions
Developed and maintained courteous and effective working relationships
Identified issues, analyzed information and provided solutions to problems
Skilled at working independently and collaboratively in a team environment
Self-motivated, with a strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Education
High School Diploma -
Holy Infant Academy
Manila Philippines
03.1991
Skills
Strong computer skills, proficient in Microsoft Office, including Word, Outlook and Excel.
Effective problem solving and decision making skills, attention to detail and team player.
Effective interpersonal skills and customer service focus.
Ability to prioritize and handle multiple task under deadlines. Ability to work extra hours during peak times of month. Effective oral and written communication skills.
Accomplishments
Self published author (Short story fiction/Children's book)
Certification
NHA Certified EKG Technician
Healthcare CPR/AED Certified
BLS Certified
Timeline
Payoff Processor
Lawyers Title Company
2004.10 - 2022.10
High School Diploma -
Holy Infant Academy
NHA Certified EKG Technician
Healthcare CPR/AED Certified
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