ANGEL J ALVAREZ

•Monitored CCTV surveillance to detect suspicious activity.

•Executed safety protocols to protect the store's assets.

•Identified shoplifters and apprehended perpetrators according to company

policies.

•Inspected merchandise for damages or defects prior to stocking shelves.

•Conducted investigations related to inventory discrepancies and shrinkagecontrol.

•Performed daily audits of cash registers and ensured accuracy of transactions.

•Maintained a safe shopping environment by monitoring customer behavior

and responding quickly to potential issues.

•Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.

•Responded promptly to all alarms activated within the store.

•Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.

•Reported any suspicious activities immediately upon discovery.

•Controlled reduction of loss inventory by protecting company assets.

•Reviewed CCTV footage to obtain evidence of theft.

•Maintained safety and security of premises, visitors and employees.

•Monitored building and property entrances and exits to detect intrusions

and protect assets

• Managed 10 customer interactions per shift while resolving concerns and supporting smooth restaurant operations.
• Supported daily operations by refining workflow strategies and conducting regular performance reviews to identify improvement opportunities.
• Enforced safety regulations and company policies to maintain a secure, compliant restaurant environment.
• Resolved customer inquiries and complaints promptly to maintain service quality and keep guest experiences positive.

• Processed $10 in prevented losses by identifying shoplifters and apprehending perpetrators under company policy.
• Monitored 5 suspicious incidents per shift through CCTV surveillance and floor patrols to protect store assets.
• Conducted inventory discrepancy investigations and shrinkage control reviews to document findings and recommend corrective action.
• Performed daily cash register audits and reviewed shortages to verify transaction accuracy and flag potential internal theft.
• Investigated incidents, collected evidence, and wrote detailed reports to support follow-up action when necessary.
• Maintained a safe shopping environment by monitoring customer behavior, responding quickly to issues, and securing premises, visitors, and employees.
• Reviewed CCTV footage and responded promptly to store alarms, entrances, and exits to detect intrusions and recover evidence of theft.