Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JESS KOPPEN

Minneapolis,MN

Summary

Asset Protection Specialist with extensive experience in loss prevention and risk management. Proven track record in conducting thorough investigations and implementing effective security protocols, resulting in significant reductions in shrinkage rates. Recognized for strong analytical skills and effective communication, contributing to enhanced business integrity and security. Expertise in risk assessment and surveillance technology, ensuring safe operational environments through collaboration and problem-solving.

Overview

9
9
years of professional experience

Work History

Asset Protection Specialist

Target
NE Minneapolis, Minnesota
09.2021 - Current
  • Trained new employees on asset protection procedures per corporate standards.
  • Executed comprehensive prevention plans to combat internal and external theft.
  • Conducted investigations into internal theft and fraud, compiling evidence from various sources.
  • Collaborated with external entities, including police departments, for effective case resolution.
  • Reviewed CCTV footage to gather evidence of theft or misconduct incidents.
  • Performed regular audits of physical inventory to ensure accuracy and mitigate loss.
  • Produced detailed investigative reports for submission to local authorities.
  • Demonstrated strong problem-solving skills to resolve issues efficiently.

Asset Protection Investigator

Saks OFF 5TH
Minneapolis, Minnesota
06.2016 - 09.2021
  • Investigated and resolved incidents of shoplifting, recovering stolen merchandise effectively.
  • Conducted thorough investigations into internal theft and employee misconduct.
  • Developed partnerships with local law enforcement for streamlined communication during investigations.
  • Performed audits of cash handling, inventory control, and customer service protocols to identify risks.
  • Executed confidential interviews with witnesses and suspects related to asset protection issues.
  • Collaborated with law enforcement to identify and address crime cases proactively.
  • Responded swiftly to emergencies, ensuring safety and mitigating threats to property.
  • Prepared detailed incident reports for all theft or attempted theft cases.

Loss Prevention Lead

Gordmans
Twin Cities, MN
03.2016 - 06.2017
  • Developed and implemented loss prevention strategies, including inventory control measures, reducing shrinkage.
  • Maintained detailed records of incidents, encompassing reports, statements, and video footage.
  • Monitored store security systems to identify suspicious activities effectively.
  • Conducted exit interviews to investigate discrepancies during employee tenure.
  • Enforced store policies regarding theft and shoplifting consistently.
  • Investigated theft incidents in compliance with company policies and local laws.
  • Trained new hires on procedures for detecting shoplifters through developed training programs.
  • Participated in management meetings to advance loss prevention initiatives.

Education

Emergency Medical Technician

Hennepin Technical College
Minneapolis, MN
05-2017

Social Devience

University of Minnesota
Minneapolis, MN
01-2013

Associate of Arts - Sociology

Normandale Community College
Minneapolis, MN
05-2011

Skills

  • Critical thinking
  • Problem solving
  • Incident reporting
  • Investigation techniques
  • Shoplifter apprehension
  • Interrogation and interviewing
  • Report writing
  • Case building
  • Detail-oriented
  • Organized

References

References available upon request.

Timeline

Asset Protection Specialist

Target
09.2021 - Current

Asset Protection Investigator

Saks OFF 5TH
06.2016 - 09.2021

Loss Prevention Lead

Gordmans
03.2016 - 06.2017

Emergency Medical Technician

Hennepin Technical College

Social Devience

University of Minnesota

Associate of Arts - Sociology

Normandale Community College

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