Angella Barrios
North Bergen,New Jersey
Summary
Proven team player and adept in customer service, I excelled at Custumer Service as an Insurance Agent Assistant, enhancing client satisfaction through effective communication and efficient policy management. Trained cashiers at Tropical Juice Bar, showcasing strong leadership and bilingual customer service skills, significantly improving transaction accuracy and customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent Assistant
Custumer Service
Ridgefield Park, New Jersey
05.2023 - Current
- Assisted clients with filling out insurance applications and providing information about the different types of policies available.
- Provided customer service by answering questions regarding policy coverage, pricing, and other related topics.
- Maintained accurate records of all client interactions in the company database.
- Processed payments for insurance premiums and updated account information as needed.
Cashier Manager
Tropical Juice Bar
Union City, New Jersey
12.2022 - 05.2023
- Managed and trained cashiers on proper cash handling procedures.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
Cashier
Empanadas Express
Union City, New Jersey
02.2021 - 08.2022
- Took orders from customers over the phone and in person.
- Answered customer inquiries regarding menu items, pricing, and availability.
- Restocked merchandise throughout the day as needed.
- Maintained cleanliness standards within the store area by sweeping floors, dusting shelves.
Education
High School Diploma -
Union City High School
2500 John F. Kennedy Blvd, Union City, NJ 0708706-2023
Associate of Applied Science - Biological Sciences
Hudson County Community College, North Hudson Camp
4800 John F. Kennedy Blvd, Union City, NJ 07087Skills
- Customer Service
- Teamwork and collaboration
- Safe food handling
- Product restocking
- Order taking
- Online orders preparation
- Cash register operation
Certification
- Certificate of Food Handler Essentials Course
- Bilingual Certificate
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Insurance Agent Assistant
Custumer Service
05.2023 - Current
Cashier Manager
Tropical Juice Bar
12.2022 - 05.2023
Cashier
Empanadas Express
02.2021 - 08.2022
- Certificate of Food Handler Essentials Course
- Bilingual Certificate
High School Diploma -
Union City High School
Associate of Applied Science - Biological Sciences
Hudson County Community College, North Hudson Camp
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