Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Angelle Calandra

South Hamilton,MA

Summary

Account manager with 7 years of experience in the Liability and Workers' Compensation industry, with proven sales strategy experience to drive client growth and retention. Strong focus on communication, collaboration, and implementing data insights to achieve client goals and improve processes

Overview

7
7
years of professional experience
1
1
Certification

Work History

Strategic Account Associate

Ametros
01.2023 - Current
  • Manage portfolio of key accounts, driving program adoption and long-term growth
  • Analyze client data and industry trends to identify growth opportunities, optimize program performance, and support strategic decision-making
  • Lead client presentations, trainings and stewardships both virtually and in person, translating complex concepts into actionable insights
  • Communicate and execute strategic action plans across internal teams to drive consistent client outcomes

Claims Specialist II

Liberty Mutual Insurance
01.2019 - 01.2023
  • Managed open inventory of 100+ litigated and non-litigated bodily injury files for dedicated key account
  • Presented weekly and quarterly claims reviews, collaborating with senior risk management and legal counsel to implement strategies towards case resolution

Education

Bachelor of Arts - Psychology

Gordon College

Skills

  • Workers’ Compensation & Liability
  • Medicare Set-Aside and Medicare Secondary Payor Compliance
  • Client education and program implementation
  • Data analysis and trend reporting
  • Dynamics, Power Bi, Excel, Powerpoint

Accomplishments

  • 2025 President’s Award recipient for 107% Referral growth and 180% Membership growth
  • Selected panelist at 2025 Liability Symposium, sharing expertise on industry trends and best practices
  • Elected Dynamics Champion Ambassador leading system adoption, training and updates for the SAE team

Certification

  • Lean Six Sigma Greenbelt, Webster Bank - 2025
  • Medicare Secondary Payor Accreditation, Sanderson Firm - 2024
  • Accredited Claims Adjuster Designation, University of Central Florida Continuing Education - 2019

Timeline

Strategic Account Associate

Ametros
01.2023 - Current

Claims Specialist II

Liberty Mutual Insurance
01.2019 - 01.2023

Bachelor of Arts - Psychology

Gordon College